My computer isn't reading DVD's

[brunoais]

Hi I cannot make my computer to read DVD's.
I insert the DVD and it doesn't detect it.
It's a DVD +-RW/+-R DL drive.
What may be wrong?
It can read and burn CD's without any problems!

[Jordan C]

Try buying a DVD drive cleaning kit, they should be really cheap. You can just pop that in and it should fix your problems.

Or you could always try buying a new drive, which is not as cheap, but should fix it.

[TheMan177]

brunoais, is the device in question actually identified as a DVD drive by the operating system?

[kundamor]

if you are using lowering os then xp you will also require directx-9. make sure...

[steronius]

It's likely that the firmware needs to be upgraded.

[noerrorsfound]

if you are using lowering os then xp you will also require directx-9. make sure...

Do you even have a clue what you're talking about?

[Spartan Erik]

What kind of DVD is it? I know my computer can only play certain region DVDs

[Mongoose92]

I have similar problems with my drive. The main reason is that a lot of disks are copy-protected, and a simple but crude version of this is to stop a computer with a DVD-writer from reading disk. I have a second PC with a newer drive, which doesn't have this problem, so an easy, but possibly time consuming solution is to copy the disk onto a DVD-RW which should remove the copy-protection, and allow you to read it on your normal PC.

[flamegas]

Maybe because of Burning Software ,I used to Nero Buring Rom 7 and I am facing that kind of problem ,can read and burn DVD but not CD-R or CD-RW. I upgraded my Nero to version 8 and My drive can read and burn DVD or CDs.

[Twinkie]

It could be tons of problems, most likely one with it's driver or configuration since it can read CD's. Try reinstalling the drivers. I would call the company support.