Cannot connect to the internet with XP

[Wizet]

I need help as I am currently using Windows XP (Yes, I know its old) to connect to the internet. If you are wondering this is a 2nd computer. Anyways I have plugged in my ethernet cable into my XP and it connects with no problem at all. The problem is that it can't connect to the internet but this one can. Can someone help with this problem that I have had for ages? (The reason why I converted to Vista and 7)

[Smith6612]

In the PC that is having problems, open up Command Prompt and enter in the following command, and then post up the output here.

ipconfig /all

[Wizet]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : user-a497ce1b50
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : IEEE 802.11g Wireless Cardbus/PCI Ad
apter
        Physical Address. . . . . . . . . : 00-40-F4-DE-00-8B

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Cabletron DE500B PCI Fast Ethernet A
dapter (21143-PC)
        Physical Address. . . . . . . . . : 00-00-F8-1F-C2-7A
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 10.0.0.6
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 10.0.0.2
        DHCP Server . . . . . . . . . . . : 10.0.0.2
        DNS Servers . . . . . . . . . . . : 10.0.0.2
        Lease Obtained. . . . . . . . . . : Saturday, April 18, 2009 1:39:44 AM
        Lease Expires . . . . . . . . . . : Sunday, April 19, 2009 1:39:44 AM

C:\Documents and Settings\user>

[Smith6612]

OK, that output of ipconfig looks fine. The PC has an IP address from the network and I'm assuming that is your network range. Now in command prompt, to rule out a DNS issue type in the following command. Post up the output when done.

ping nyc.speakeasy.net

[Wizet]

That is not my network range. My network range is

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-21-9B-E8-98-32
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5d9:14ab:7a12:1b36%11(Preferred)
IPv4 Address. . . . . . . . . . . : 69.122.178.188(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Saturday, April 18, 2009 9:34:07 AM
Lease Expires . . . . . . . . . . : Monday, April 20, 2009 9:34:06 AM
Default Gateway . . . . . . . . . : 69.122.176.1
DHCP Server . . . . . . . . . . . : 10.240.177.13
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

So does anyone else find that strange?

For the ping I get: Ping request could not find host nyc.speakeasy.net. Please check the name and try again.

[Smith6612]

In that case, the PC isn't getting a proper IP range. What brings up another question though is this: Are you plugged directly into a cable modem? I see that your IPv4 address is in fact your public IP address! If you have a router, you should not be pulling your Public IP address, and in fact, your PC should be holding a Local address/Static IP from the router and the router containing a public address on it's WAN interface. Since you have Two PCs, can you explain how the network is laid out? On the XP machiens, check the TCP/IP settings in the card's properties window. Set them to acquire an IP address as well as a DNS address automatically.

Also some cable services are MAC bound. Rebooting the modem may be needed.

[Wizet]

I am not using a router but actually using the router as a sort of hub. But for some reason I cannot connect to 192.168.0.1 or something like that for both of the computers. Also I will try to reset the modem.

[Smith6612]

I am not using a router but actually using the router as a sort of hub. But for some reason I cannot connect to 192.168.0.1 or something like that for both of the computers. Also I will try to reset the modem.

Could you tell me what cable modem you have as well as the model of the hub you have? I think I know what the problem may be.

[Wizet]

The name of the modem is: Motorola Surfboard SBV5222. The name of router/hub is Zoom ADSL X5. Need any other details? Also my ISP is no longer Verizon but now Cablevision-Optimum.

[Smith6612]

I know for a fact you are on Optimum Online and not Verizon anymore. You posted your public IP address above which I used to trace to find out if you have Cable or DSL.

Well, let's see here. From looking around online, the Zoom ADSL X5 is an ADSL modem + router combo unit. The Motorola Surfboard modem you have is a cable modem, though having it's own DHCP server built-into it, the DHCP server disables itself when a connection to the cable company's network is obtained and an IP address is given to the modem, in which case the modem goes into bridge mode and passes the public IP to your PC (which is very insecure! You should be behind a NAT router in this day in age at the very least even if you have a Software firewall). Now, because your cable modem is using a bridge mode to your devices, you need to have another device that will be able to obtain a DHCP address from the cable company, and hold that address and then be able to use NAT to take that address and route it throughout to other computers.

Now if the Zoom ADSL X5 router you have does what a Westell 327w can do, you should be able to set the modem up to use Ethernet Port 1 on the router as a WAN port and make it authenticate via DHCP, and then from there, you can use the ADSL router's ports 2-4 as well as the wireless features in it just like a normal router. This I think is your problem all along If your ADSL router can't do that, might as well go pick up a cheapo router someplace and hook it up to the cable modem.

Am I getting this correctly?