http://x10hosting.com/forums/ en Sat, 25 May 2013 04:29:02 GMT vBulletin 1 http://x10hosting.com/forums/images/misc/rss.png http://x10hosting.com/forums/ http://x10hosting.com/forums/news-announcements/181543-co-cc-domains.html Thu, 15 Nov 2012 11:38:13 GMT Hello, As you may or may not have noticed, it looks like domains hosted by .co.cc have gone the way of the dodo (i.e. extinct). There is nothing x10Hosting can do about it - no .co.cc domains are resolving right now (including mine! :mad:). For those seeking alternaties:... Hello,

As you may or may not have noticed, it looks like domains hosted by .co.cc have gone the way of the dodo (i.e. extinct). There is nothing x10Hosting can do about it - no .co.cc domains are resolving right now (including mine! :mad:).

For those seeking alternaties: http://www.dot.tk/ works, and allows custom nameserver configuration too.

Just as a reminder, follow the instructions on the x10Hosting Wiki here (http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain) to add a new domain - you may have to make some changes to any software packages such as Joomla or WordPress to reflect the new URL but this is (usually) just one line in a config file. Also, don't forget to remove any .co.cc domains from your account to free up any domain slots in use (but remember to choose the option to NOT delete the files associated with the domain...).

I've moved my .co.cc domain to .tk but that is by no means an official endorsement. ]]> News and Announcements Sharky http://x10hosting.com/forums/news-announcements/181543-co-cc-domains.html http://x10hosting.com/forums/news-announcements/181008-level-safe_mode.html Sun, 23 Sep 2012 16:47:15 GMT We have now fixed an outstanding issue on Level regarding safe_mode. Any installations claiming that safe_mode was on should now work without any issues. If you still have issues please open a question. We have now fixed an outstanding issue on Level regarding safe_mode. Any installations claiming that safe_mode was on should now work without any issues. If you still have issues please open a question. ]]> News and Announcements GtoXic http://x10hosting.com/forums/news-announcements/181008-level-safe_mode.html http://x10hosting.com/forums/news-announcements/180981-level-offline-resolved-more-information-safe_mode-provided.html Sat, 22 Sep 2012 07:57:20 GMT We are currently experiencing issues with the server "Level" at this moment in time. We are working rapidly to solve the issue and we will keep you updated both here and via http://status.x10hosting.com. ]]> News and Announcements GtoXic http://x10hosting.com/forums/news-announcements/180981-level-offline-resolved-more-information-safe_mode-provided.html http://x10hosting.com/forums/news-announcements/180961-new-community-support-system.html Fri, 21 Sep 2012 04:27:19 GMT Hello, We have launched a new community support system that will be replacing ticket support for normal free hosting users. The system is laid out similar to stackexchange for you that are familiar with that type of community support setup. You can get to the new system from the navbar in the... Hello,

We have launched a new community support system that will be replacing ticket support for normal free hosting users. The system is laid out similar to stackexchange for you that are familiar with that type of community support setup. You can get to the new system from the navbar in the forum or also from the account portal, the URL is http://x10hosting.com/forums/support. You must first login to the forum or the portal as we are utilizing a single sign on system where your forum user name will be your ID.

Some things to note, the support system is NOT for discussions. It is for questions and answers, if you have something to discuss please use the forums here. If you have something to add to a question or need the person to provide more information use the comment section under their question. Do not submit an answer to a question unless it is actually an answer.

The system uses downvotes and upvotes to rate the questions and answers, this is controlled by karma points which you can gain by helping other users. Some abilities are unlocked once you gain specific amounts of karma. You will not be able to upvote\downvote immediately, this is to prevent abuse of the system.

If you are an illuminated or prime user you will still have access to submit tickets directly to us via the portal, you will also start to see improved response times.

I'll leave this thread open for now if anyone has any comments on the new setup. ]]> News and Announcements Corey http://x10hosting.com/forums/news-announcements/180961-new-community-support-system.html http://x10hosting.com/forums/news-announcements/180881-tickets-closed.html Wed, 12 Sep 2012 21:47:18 GMT You may have noticed that your ticket(s) have been closed if they are regarding Level and files missing. This is due to the fact this issue has been sorted and by closing these tickets we can help you and others faster and more efficiently. If you still have any issues with anything or your... You may have noticed that your ticket(s) have been closed if they are regarding Level and files missing. This is due to the fact this issue has been sorted and by closing these tickets we can help you and others faster and more efficiently.

If you still have any issues with anything or your ticket was closed wrongly, please open a new one outlining the issue(s) you are facing so that a member of staff can assist you. ]]> News and Announcements GtoXic http://x10hosting.com/forums/news-announcements/180881-tickets-closed.html