Inactivity policy

[mannjik69]

I received an e-mail today about inactivity. "We are sending you this email to remind you to visit the x10Hosting Account Portal. Visiting the Account Portal once per month is a required to keep your hosting account active.All that we require is that you access the portal while authenticated. Our account portal may be accessed here: https://x10hosting.com/portal/
Sincerely,
x10Hosting"

When I signed up I received this message: Our Terms of Service
thoroughly discusses our hosting account inactivity policy. x10Hosting accounts
are required to access their forum accounts at least once per month.

I have been signing into the forum weekly to be on the safe side. I was given different log-in names to do that.

So is the policy to log-in under account portal and then log-in to the forum to keep my free space. I'm confused.

Mike

[smscott750]

I, for one, am just thankful to have a dependable place,, free of charge, to host my simple website. I just have a recurring item in my Outlook calendar which reminds me to login once a week. That way, if something keeps me from complying for a week or two, I'm covered. A cheap price to pay.

[mannjik69]

I received an e-mail today about inactivity. "We are sending you this email to remind you to visit the x10Hosting Account Portal. Visiting the Account Portal once per month is a required to keep your hosting account active.All that we require is that you access the portal while authenticated. Our account portal may be accessed here: https://x10hosting.com/portal/
Sincerely,
x10Hosting"

When I signed up I received this message: Our Terms of Service
thoroughly discusses our hosting account inactivity policy. x10Hosting accounts
are required to access their forum accounts at least once per month.

I have been signing into the forum weekly to be on the safe side. I was given different log-in names to do that.

So is the policy to log-in under account portal and then log-in to the forum to keep my free space. I'm confused.

Mike

Here is the answer I received 1/7/12 from a support ticket:

Department: Free General Support
Priority: Normal

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I am sorry for the confusing. Since our beginnings, we have required that users login to the forum. However, recently, we changed that to require that you login into the portal only.

Best Regards,
Xavier L.
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I hope this helps somebody else like id did me!