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Thread: Better Uptime

  1. #1
    LibertyScape is offline x10Hosting Member LibertyScape is an unknown quantity at this point
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    Better Uptime

    It seems that my website is offline a lot and so is the cPanel. I was wondering why there are so many issues with this. Sometimes it makes me just want to quit with this host because my forums are very important to my gaming community. As of this second I can't tell them what's going on because my website and the cPanel are offline.

  2. #2
    MaestroFX1's Avatar
    MaestroFX1 is offline Community Advocate MaestroFX1 has a spectacular aura about
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    Re: Better Uptime

    Hello!
    Right now there are some minor niggles with your hosting server and the administrators are aware of it.

    But,you can always opt for x10 premium which guarantees 99.9% uptime. :-)
    http://x10premium.com/hosting.php

  3. #3
    LibertyScape is offline x10Hosting Member LibertyScape is an unknown quantity at this point
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    Re: Better Uptime

    Do you know how long this will take?

    And I don't want to pay for something that still won't be 100% uptime.

  4. #4
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    Re: Better Uptime

    There's no way anyone can guarantee 100% uptime.

    99.9% SLA is industry standard.

    Read more here:

    http://www.webhostingtalk.com/archiv.../t-538835.html
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  5. #5
    LibertyScape is offline x10Hosting Member LibertyScape is an unknown quantity at this point
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    Re: Better Uptime

    Okay well this 100% uptime thing isn't really part of the discussion. 24hosting has 100% uptime. It's never down.

    I'm really wondering when my site will be back up.

  6. #6
    leafypiggy's Avatar
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    Re: Better Uptime

    We're working on it.

    Stoli Issue
    Last edited by leafypiggy; 06-18-2011 at 12:05 PM.
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  7. #7
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    Re: Better Uptime

    Quote Originally Posted by LibertyScape View Post
    Okay well this 100% uptime thing isn't really part of the discussion. 24hosting has 100% uptime. It's never down.

    I'm really wondering when my site will be back up.
    We have the datacenter looking into it at the moment, per the Announcements board. The 100% uptime you're mentioning as well is what everyone shoots for. The 99.9% uptime guarantee as mentioned by Web Hosting Talk simply shows what a web hosting company shoots for if something does in fact happen such as maintenance or severe service abuse. It doesn't mean that the hosting will have 99.9% uptime and be down for 40 minutes every month. The two I mentioned are pretty much unavoidable, even though a good amount of maintenance can be done with a server live and abuse can be stopped quickly. Like any other SLA, if your service doesn't meet the standard the company shoots for, you simply get some money back for the downtime.
    Last edited by Smith6612; 06-18-2011 at 12:05 PM.

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  8. #8
    -GH0ST-'s Avatar
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    Re: Better Uptime

    100% is impossible in any day and age. To get all butthurt about not receiving 100% up-time is just lunacy. Give it up man, you're asking for impossible things from any host, no matter who it is.
    Livewire and leafypiggy like this.

  9. #9
    jodoloy is offline x10Hosting Member jodoloy is an unknown quantity at this point
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    Re: Better Uptime

    If you read most hosting companies TOS/AUP, they have exclusions for there uptime guarantee. Uptime guarantees generally do not cover scheduled maintenance/power outages.

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    Re: Better Uptime

    If it makes you all feel better, There is someone sitting here doing nothing, watching the server to make sure it goes offline. Like watching paint dry...

    Well actually i'm watching TV and I just wrote a script to make computer scream "STOLI IS OFFLINE!" repeatedly if it goes down again. I'll know within 5 seconds if it goes down.
    khopcraft77 likes this.
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