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Thread: to increase the suspension limit

  1. #1
    rajpgovind48 is offline x10Hosting Member rajpgovind48 is an unknown quantity at this point
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    to increase the suspension limit

    kindly .. i request the x10 hosting admins to extend the time for suspending the account

  2. #2
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    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: to increase the suspension limit

    The inactivity rule is there for a reason-to help keep accounts that are not being used from taking up resources on our servers. The 31 day limit is very generous already. It takes about 5 minutes to log in out of 44,000 odd in 31 days. It's not that much to ask in exchange for a 100% free hosting service.
    verlmirt17 likes this.


  3. #3
    xav0989's Avatar
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    Re: to increase the suspension limit

    Quote Originally Posted by rajpgovind48 View Post
    kindly .. i request the x10 hosting admins to extend the time for suspending the account
    We have. As stpvoice mention, the inactivity rule is present to help us single out inactive accounts. It used to be a 14 (or 21) day inactivity rule, but now it's a 31 day inactivity rule. It's a compromise between you not wanting to log in and us wanting to find out which accounts are active and which are not.
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    Re: to increase the suspension limit

    Thread locked -- as per Support Threads & Non Constructive Criticism Threads Will Be Deleted Without Notice the inactivity policy will not change
    Ryan Schmidt | Level 2 Support
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