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Thread: Can't access my cpanel neither my webpage

  1. #1
    usjose1 is offline x10Hosting Member usjose1 is an unknown quantity at this point
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    Unhappy Can't access my cpanel neither my webpage

    Hi Everyone ,

    I can't access my cpanel page , neither my webpage , i flushed my dns , reset browser , reset cache , ran an automation script , read a lot of threads on the forum and knowledge page , and nothing can solve this problem. i'm running macintosh , what other data should i give you? http://forums.x10hosting.com/images/.../new/dunno.gif

    Thanks a lot for your help

  2. #2
    ichwar's Avatar
    ichwar is offline Community Advocate ichwar is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    Starka is currently under testing. I'd suggest you wait a few hours and try again.

  3. #3
    usjose1 is offline x10Hosting Member usjose1 is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    Hi ,

    Thank you for your fast reply , the thing is that it've not worked since Tuesday , and other people actually can see the page and go on the cpanel page where the credentials are asked.

    Even though i'll wait and see.

    thank you,

  4. #4
    ichwar's Avatar
    ichwar is offline Community Advocate ichwar is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    So you're saying you can't access this page: http://starka.x10hosting.com:2082/ ?

  5. #5
    usjose1 is offline x10Hosting Member usjose1 is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    Yes

    i can't acces http://starka.x10hosting.com:2082/ , neither my website.
    i don't know what to do.

    thanks for replying

  6. #6
    ichwar's Avatar
    ichwar is offline Community Advocate ichwar is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    I can see them both so the server isn't the problem. What does happen when you try and visit either of the sites?

  7. #7
    ZharkD's Avatar
    ZharkD is offline Retired ZharkD is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    Hello,
    What is the issue that you have when try to access in the cpanel url?

  8. #8
    usjose1 is offline x10Hosting Member usjose1 is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    Thank you for replying

    The problem is that neither my webpage nor my cpanel page loads , the browser goes for a long time and finally says that the time is out and the server isn't responding.

    Any help appreciated,

  9. #9
    xav0989's Avatar
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    Re: Can't access my cpanel neither my webpage

    Could you do a ping? Follow these instructions to ping, and enter starka.x10hosting.com as the network address. Then, post the results back here.
    Xavier L | Community Public Relations Manager (Free Hosting Support)
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    How am I helping? Rate this post by clicking the icon below! (this is even better than "liking" a post)
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  10. #10
    kidas is offline x10Hosting Member kidas is an unknown quantity at this point
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    Re: Can't access my cpanel neither my webpage

    hi, sometimes a have the same problem in lotus
    try to use a proxy to see if u can access to your web site you can try zendproxy.com

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