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Thread: Unsuspend my account for inactivity

  1. #1
    mr.lagomame is offline x10Hosting Member mr.lagomame is an unknown quantity at this point
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    Unsuspend my account for inactivity

    Dear admins,

    When i login to my account, its shown;
    The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

    Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

    If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

    If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

    To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com

    I can sussessfully login to my account since i created it.Please let my account make for reopen or unsuspend like that.

    Have a nice day,
    YourS,
    Lagomame

  2. #2
    galaxyAbstractor's Avatar
    galaxyAbstractor is offline Community Advocate galaxyAbstractor is on a distinguished road
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    Re: Unsuspend my account for inactivity

    Have you been inactive for more than 24 days? If you have, then the account is probably already terminated.

    What is/wqas your cPanel username?

  3. #3
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Unsuspend my account for inactivity

    Is automatic unsuspension an option? Or can't you log in at all??


  4. #4
    adamparkzer is offline On Extended Leave adamparkzer is just really nice
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    Re: Unsuspend my account for inactivity

    Quote Originally Posted by stpvoice View Post
    Is automatic unsuspension an option? Or can't you log in at all??
    There is no hosting account linked to his or her forum account, meaning the account was likely suspended for ten days without a manual unsuspension from the user and was automatically terminated.

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