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Thread: Account Suspension: No Site

  1. #1
    stphoto is offline x10Hosting Member stphoto is an unknown quantity at this point
    Join Date
    Oct 2009
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    1

    Unhappy Account Suspension: No Site

    Hello,
    My account has been suspended because i have not yet created a site.
    When I try to login to my cPanel, it doesn't take my login information and tells my that it is incorrect.
    I have tried to change it through my main account, but the "pending request" disappears when I refresh... please help me...

  2. #2
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
    Join Date
    Aug 2007
    Location
    Sweden
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    6,569

    Re: Account Suspension: No Site

    cPanel is not accessible when you are suspended.

    In TOS it is stated that each user should have a site/personal page up within 1 week.

    I have unsuspended your account, please sort this as soon as possible.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  3. #3
    adamparkzer is offline On Extended Leave adamparkzer is just really nice
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    Re: Account Suspension: No Site

    Quote Originally Posted by stphoto View Post
    Hello,
    My account has been suspended because i have not yet created a site.
    When I try to login to my cPanel, it doesn't take my login information and tells my that it is incorrect.
    I have tried to change it through my main account, but the "pending request" disappears when I refresh... please help me...
    Hi stphoto,

    I have just reviewed your account, and noticed that you have a website buried in some directories. Please note that you have to have an index page that appears when you visit your root domain instead of a directory listing. I recommend that you set up a redirection by creating an index.html or index.php page so you will not be resuspended by our website review team for having no website.

    - Adam

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