My site has been down more than a day. I can FTP into my site. I cannot log into the cPanel, and when accessing my site from the browser, I got a lot of MySQL error messages.
My site has been down more than a day. I can FTP into my site. I cannot log into the cPanel, and when accessing my site from the browser, I got a lot of MySQL error messages.
Hi 092565,
You were suspended for having a questionable version of vBulletin uploaded to your account. You were given the opportunity to give a valid license for vBulletin. If you have a valid license that you can provide to us, let us know and I will escalate this ticket to an account manager so you can prove your license and get unsuspended.
- Adam
Hi Adam,
Boss has escalated my case to an account manager.
Thanks
Edit:
I've emailed my vBulletin license number Ana, and now I'm awaiting for her unsuspending my account.
Edit:
Ref.: Ticket ID: ACX-782600
I was provided with a ticket #, username, and password [ http://support.x10hosting.com/index....ticketid=17974 ], but I was unable to login.
I also emailed to TechSupport [ freehosting@support.x10hosting.com ] giving Ana my vBulletin license #.
So far I haven't gotten any reply.
Would somebody check on my case please ?
Thanks
Last edited by 092565; 01-19-2010 at 12:12 PM. Reason: Automerged Doublepost
Are you trying to login with forums username and password???
█ Zubair Barkat | Level 2 Tech
█ 888-X10-9668 - zubair[@]x10hosting.com
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