Need help, redirected automatically

[masterwong]

Hi X10hosting community support, I got this ticket from this thread
http://forums.x10hosting.com/free-ho...on-failed.html

I got a problem, every i try to access my site:
http://mysite.mysite.com

my site "redirected automatically" to:
http://mysite.mysite.com/cgi-sys/defaultwebpage.cgi

I have done several ways like:
-flush dns, not worked
-clear browser cache, not worked
-restart my pc, not worked
-using free web proxy, not worked too

So, can you give me a solution for this situation?

Thanks before.

[Zubair]

Your thread http://forums.x10hosting.com/free-ho...on-failed.html is Escalated to ticket area...

Go to http://support.x10hosting.com Login with forums username and password. Then click on View Ticket.
There staff will help you solving this problem. Just wait for reply from them.

[masterwong]

what is the ticket?
when i click view ticket, there is a table with ticket list, but it is empty?
how to submit the ticket Sir?

[calistoy]

You'll receive an email when staff responds to the ticket. Just reply to that email your response. There's no need to see the ticket itself. The corresponding emails will be added to that ticket.