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Thread: Account suspension - Just paid for 1 year suspension free service

  1. #1
    obduleeo is offline x10Hosting Member obduleeo is an unknown quantity at this point
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    Account suspension - Just paid for 1 year suspension free service

    I'm wondering when my account will be unsuspended as I just paid for 1 year suspension free service. Thanks
    Last edited by obduleeo; 02-25-2010 at 01:15 PM.

  2. #2
    descalzo's Avatar
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    Re: Account suspension - Just paid for 1 year suspension free service

    You can unsuspend yourself by going to the AccountPanel http://x10hosting.com/login.php logging in with Forum username & password and unsuspending yourself

    The system does not show you with an inactivity timer yet. I am pretty sure they are done manually and take a bit to go through a queue. When did you sign up for it?
    Nothing is always absolutely so.

  3. #3
    obduleeo is offline x10Hosting Member obduleeo is an unknown quantity at this point
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    Re: Account suspension - Just paid for 1 year suspension free service

    I did that yesterday but it says unsuspension is pending. Here are the details:

    your suspension reason code is A63529C6D672
    your account's queue id code is: ST8IYTYLIGCL

    Thanks
    Last edited by obduleeo; 02-25-2010 at 08:14 AM.

  4. #4
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    Re: Account suspension - Just paid for 1 year suspension free service

    If this does not get resolved in the next couple of days you should make a support ticket.

  5. #5
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    Re: Account suspension - Just paid for 1 year suspension free service

    Should be unsuspended now.
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  6. #6
    dansag is offline x10Hosting Member dansag is an unknown quantity at this point
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    Re: Account suspension - Just paid for 1 year suspension free service

    hello,

    same trouble here, i just want get back my files...

    your suspension reason code is A63529C6D672
    your account's queue id code is: 0WEXY73Q6KML

    please its urgent.

    thanks very much.

  7. #7
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    Re: Account suspension - Just paid for 1 year suspension free service

    Quote Originally Posted by dansag View Post
    hello,

    same trouble here, i just want get back my files...

    your suspension reason code is A63529C6D672
    your account's queue id code is: 0WEXY73Q6KML

    please its urgent.

    thanks very much.
    Did you open you own support ticket..

    If not do this first
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  8. #8
    obduleeo is offline x10Hosting Member obduleeo is an unknown quantity at this point
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    Re: Account suspension - Just paid for 1 year suspension free service

    Issue solved. Thanks!

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