Free Hosting FAQ's----Read before posting a new thread

[Zubair]

FREQUENTLY ASKED QUESTIONS

This information was last updated on November 12th, 2011
Read this first: Stay secure while getting support

Here is a list of frequently asked questions. To view more information click on each item.

Pre-signup:

1. Getting started

Hosting account related:

1. Account details
2. Delete hosting account
3. Hosting account suspension
4. How can I access SSH
5. How can I access SSL
6. How to change cPanel Password
7. How to get ASP.Net to work at x10Hosting
8. How To Backup Your Free Hosting Website
9. Inactivity Policy
10. My forum account is not linked
11. Name servers
12. Server cannot be found
13. Terms of service
14. Thread closed without answer
15. Upload files to account
16. What is escalation
17. What is the MYSQL Host
18. Why am I seeing /cgi-sys/defaultwebpage.cgi?
19. How to use your own domain
20. New Country Restrictions
21. How can I know the status of the servers

Other Questions:

1. Question not listed here

[Zubair]

Please see http://x10hosting.com/wiki/Account_Management_Panel





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[Zubair]

Please see http://x10hosting.com/wiki/Nameservers





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[Zubair]

Please see http://x10hosting.com/wiki/How_to_Re...Forum_Accounts





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[Zubair]

The Terms of Service is a contract you agree to during registration that states the policies you must follow in order to use x10Hosting.

We also have an Acceptable Use Policy AUP

You are required to agree to the Terms of Service if you wish to use x10Hosting's services. Individuals or accounts that break the policies outlined in the Terms of Services will be banned or suspended. It is highly recommended that you read the Terms of Service carefully.





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[Zubair]

To stay secure while receiving support, follow these simple guidelines:

• NEVER post any of your passwords under any circumstance. This includes cPanel, FTP, webmail, and database passwords.
• If you post your email address, write it un-completed in some way (such as replacing @ with "at" and . with "dot", or placing a space between each character). This protects your email address from spam emails.
• Generally, the Community Helpers and staff will not ask for cPanel username or Account ID numbers, as we already have access to this information. It is recommended that you only post your cPanel username if you are asked for it by a Community Helpers or staff member and are given a reason for why it is needed.
• When posting code, be sure to remove all sensitive information (such as usernames, passwords, email addresses, and personal data).
• Remember, when you post something at http://x10hosting.com/forums, EVERYONE can read it!

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[Zubair]

I recommend you to read the x10Hosting Getting Started thread.

To create your free account go to http://x10hosting.com/signup.php.
If you had registered a forums account and want a hosting account under this forums account then go to https://x10hosting.com/control/login.php and login with forums username and password before signing up at http://x10hosting.com/signup.php

We also offer Paid hosting and Virtual Private Servers .





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[Zubair]

Please see http://x10hosting.com/wiki/How_to_Up...o_Your_Website



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[Zubair]

In the most of the cases it happens when some of the x10 services are down.

Please be patient and wait. If After 24 hour your website is still offline you should create a Support Ticket about the issue.





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[Zubair]

To see the service status please go here: http://status.x10hosting.com





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