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Thread: My hosting account is gone.

  1. #1
    jsurges is offline x10Hosting Member
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    My hosting account is gone.

    After the whole lotus server maintenance, it seems now that my hosting account is gone. How can I go about getting this back or can I just get hosting somewhere else/or here? This is kind of weird been on here for awhile and the site just had a coming soon page for my graphic design.

  2. #2
    DeadBattery's Avatar
    DeadBattery is offline Community Support Team
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    Re: My hosting account is gone.

    You have a hosting account with cPanel username joshsurg
    Your site is: http://joshsurges.x10.mx/
    You can login to cPanel at http://fris.x10hosting.com:2082/


  3. #3
    jsurges is offline x10Hosting Member
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    Re: My hosting account is gone.

    yes i know i do now, i just recreated it. But before I had joshsurges.com being hosted here for months, and today when i logged in it wasnt there at all. The account was suspended and I kept tring to unsuspend it but kept getting an error. Now my joshsurges.com hosting account is gone and im trying to create a new one, but accidently didnt put my .com on it....bunch of crap lol

    but overall....why did my original account dissappear? for joshsurges.com

  4. #4
    DeadBattery's Avatar
    DeadBattery is offline Community Support Team
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    Re: My hosting account is gone.

    I have no idea why it disappeared. Once an account is gone, I can't access any suspension records.
    During the moves, the backend was down which is why you couldn't unsuspend your account.


  5. #5
    callumacrae's Avatar
    callumacrae is offline not alex mac
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    Re: My hosting account is gone.

    All parked domains have gone down on fris. I dunno why, I just asked staff.

    ~Callum
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  6. #6
    dlukin is offline x10 Lieutenant
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    Re: My hosting account is gone.

    Quote Originally Posted by jsurges View Post

    but overall....why did my original account dissappear? for joshsurges.com
    I was told that accounts that were in suspension when the move began were not moved.

  7. #7
    callumacrae's Avatar
    callumacrae is offline not alex mac
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    Re: My hosting account is gone.

    Fris is suffering problems with its HDD. Staff are trying to find out exactly what's wrong, and I'm sure that it will be fixed pretty soon.

    ~Callum
    I can customise your phpBB board. Send me a PM.
    lynx.io - web dev info, tutorials and scripts
    "A forum post should be like a skirt; long enough to cover the subject but short enough to keep things interesting."

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