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Thread: Boru Account Not Restored?

  1. #1
    crystaleagle13 is offline x10Hosting Member crystaleagle13 is an unknown quantity at this point
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    Boru Account Not Restored?

    Hello, I'm on the boru server and I still cant login for some reason even though that the accounts have been restored.

    ---------- Post added at 09:59 AM ---------- Previous post was at 06:33 AM ----------

    Oh I also wanted to add that my account is Unsuspended and it was created before July the 16th but for some reason everytime i try to log in to cPanel it says failed attempt.

  2. #2
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Boru Account Not Restored?

    Can I have your cPanel username?
    Thanks,
    Brandon Long

  3. #3
    crystaleagle13 is offline x10Hosting Member crystaleagle13 is an unknown quantity at this point
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    Re: Boru Account Not Restored?

    Thanks for the quick reply and the cpanel username is ramsta.

    ---------- Post added at 10:27 AM ---------- Previous post was at 10:07 AM ----------

    Just so you know I also recently changed my password while the server was down.

  4. #4
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Boru Account Not Restored?

    Hello,

    This is on my todo list. Currently having a small problem with boru, once we get it fixed I will restore the account.
    Thanks,
    Brandon Long

  5. #5
    crystaleagle13 is offline x10Hosting Member crystaleagle13 is an unknown quantity at this point
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    Re: Boru Account Not Restored?

    Ok thank you very much.

  6. #6
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Boru Account Not Restored?

    Hello,

    I can't find a backup for your account. I will look some more and update you.
    Thanks,
    Brandon Long

  7. #7
    crystaleagle13 is offline x10Hosting Member crystaleagle13 is an unknown quantity at this point
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    Re: Boru Account Not Restored?

    Kk, Thank you if you cant find a backup would it be just a case of resetting up my hosting account with the current details?

  8. #8
    crystaleagle13 is offline x10Hosting Member crystaleagle13 is an unknown quantity at this point
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    Re: Boru Account Not Restored?

    No update on this yet?

    ---------- Post added at 08:31 AM ---------- Previous post was at 06:14 AM ----------

    Here's the current summary of my hosting account:
    Hosting Username ramsta

    Status Unsuspended
    Package adfree-infinity
    Creation Date July 15 at 7:56 am
    Hosting Server boru
    Sub Domains None
    Parked Domains None
    Addon Domains None
    Synchronization -∞ days ago

    ---------- Post added at 10:45 AM ---------- Previous post was at 08:31 AM ----------

    I just realised that my password change is still in pending could that be a problem?

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