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Thread: Account suspended

  1. #1
    ami77 is offline x10Hosting Member ami77 is an unknown quantity at this point
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    Account suspended

    My account was suspended due to high volume usage. I want to delete a lot of the files that I don' t use anymore.
    How do you delete files when my ftp is suspended too?

    Username: ami77

    Thank you
    Ami
    Last edited by ami77; 12-04-2010 at 03:15 PM.

  2. #2
    techairlines's Avatar
    techairlines is offline x10 Flyer techairlines has much to be proud oftechairlines has much to be proud of
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    Re: Account suspended

    Your account is no longer suspended and you should be able to use FTP to delete files. You can also delete the files using cPanel File Manager, which is usually much faster.
    Best regards,
    Brian Yang - TechAirlines


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  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Account suspended

    Quick note as well, it's not from files, it's from CPU and RAM usage. The number of files didn't trigger the suspension at all; something used a lot of cpu or ram for an extended time and it suspended it to stop it from killing the server.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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