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About LinkBacksSeems like I'm getting errors when trying to log in to CPanel.
I've recently reset my password so is this a reason it could be happening?
Thanks for the hosting however :)
Many thanks
Josh
x10Hosting Member
Seems like I'm getting errors when trying to log in to CPanel.
I've recently reset my password so is this a reason it could be happening?
Thanks for the hosting however :)
Many thanks
Josh
Community Support Rep
It's possible. You may want to check your username and password at https://x10hosting.com/control/login.php then try again. Also, try resetting your password again incase you made a mistake.
x10Hosting Member
Hi there stpvoice
I reset my password via email to a new one as I forgot my old password for the account.
Tried resetting the password through the hosting settings and it says current password is not correct (or something on them lines).
I am able to login to the hosting panel and forum fine; just the CPanel giving incorrect username and password errors.
Thanks for reply
Edited: Due to typos
Last edited by josh.smith70; 01-05-2011 at 01:49 PM. Reason: Typos
Community Support Rep
You should be able to reset the password for cpanel from there. Try clicking "Hosting" in the header once logged in.
x10Hosting Member
Sorry about this!
That's where I had tried before, but it shows the following:
Account Credentials and Security
Update your x10Hosting client account password and challenge question.
The current account password supplied is not correct.
Community Support Rep
I see. Sorry about that.
If you have a different password for the forums and cPanel, it is likely your forum password is the correct one. Have you tried to work out some combinations?
Also, have you tried the "Login to cPanel" button in the hosting section?
x10Hosting Member
You've either reset it for me, or CPanel has decided to be nice and actually let me log in now.Originally Posted by stpvoice
I see. Sorry about that.
If you have a different password for the forums and cPanel, it is likely your forum password is the correct one. Have you tried to work out some combinations?
Also, have you tried the "Login to cPanel" button in the hosting section?
Either way, thank you for your help and time
Enjoy the rest of your evening!
Abuse Compliance Officer
Fixed itself I'd gather; we don't actually have access to reset it from here XD
Glad it's working for now though; closing the ticket, but don't fret - if you run into other problems, let us know
TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!
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