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Thread: Suspension resolving

  1. #1
    tristandeloche76 is offline x10Hosting Member tristandeloche76 is an unknown quantity at this point
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    Suspension resolving

    Hello,
    First, sorry for my bad english, I'm French, but I'll try to do my best :)

    I understood my account was suspended because of nulled software. I didn't understand, but I searched the french equivalent ( "logiciel piraté" ) and I now know what is the suspension about.

    I would have deleted the nulled soft, but I don't have ftp neither cpanel acces :/ So I have (sorry, really sorry :/ ) to ask you to delete it :/

    It's the folder (at /public_html/ ) named "IPB-WI-TESTS".

    If I can do any other thing, tell me ;)

    Another once, I'm really sorry, I just wanted to try IP.B (you will see I made it on the 5th and we are the 6th, and no one could acces without password)...

    Good Bye, Tristan.

    PS : please don't dele all the other stuff, I use a 512k dinosaur connection... ANd I took a lot of time to upload my stuff there. Just delete IPB-WI-TESTS, not the rest, please...
    Last edited by tristandeloche76; 01-06-2011 at 05:08 PM.

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Suspension resolving

    Nulled software / scripts are a zero tolerance violation of the terms of service so your account will remain permanently suspended. We cannot allow you access to your accounts or files for any reason. And we cannot simply delete the offending file or files and restore your account. There is nothing that can be done to restore your account under these circumstances.
    Last edited by carl6969; 01-06-2011 at 05:27 PM.


  3. #3
    tristandeloche76 is offline x10Hosting Member tristandeloche76 is an unknown quantity at this point
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    Re: Suspension resolving

    Ok, I understood, Sorry.

    Bye and thank you for your speed reply.

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