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Thread: Another Sub-domain problem

  1. #1
    thomas.a.conrad82 is offline x10Hosting Member thomas.a.conrad82 is an unknown quantity at this point
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    Another Sub-domain problem

    I created a sub domain for my test site, test.aniradio.co.cc, and instead of going to the website it goes to the defaultwebpage.cgi. The only thing I could think that would be causing it is a domain problem on the server, so could someone look into it, I want to test Joomla 1.6 before it comes out in 2 days.

    and the sub domain was created through cPanel, it is not addon domain.

  2. #2
    garrettroyce's Avatar
    garrettroyce is offline Generally Helpful Member garrettroyce is a glorious beacon of lightgarrettroyce is a glorious beacon of light
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    Re: Another Sub-domain problem

    Are the files uploaded to the right folder? It looks like index.php (which is what joomla! uses for the index page) doesn't exist (it gives a 404 error, not a redirect) but index.html (the default file) exists.
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    descalzo's Avatar
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    Re: Another Sub-domain problem

    It takes 24-48 hours for the system to fully integrate a new domain/subdomain. Until then, you will see the Default Web Site Page.

    Note: you can also access the site via aniradio.co.cc/test/ but I am not sure if that is the best way to run the installer.
    Nothing is always absolutely so.

  4. #4
    thomas.a.conrad82 is offline x10Hosting Member thomas.a.conrad82 is an unknown quantity at this point
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    Re: Another Sub-domain problem

    Quote Originally Posted by garrettroyce View Post
    Are the files uploaded to the right folder? It looks like index.php (which is what joomla! uses for the index page) doesn't exist (it gives a 404 error, not a redirect) but index.html (the default file) exists.
    Yes there is an index.php, plus I'm not getting a 404 error.

    ---------- Post added at 05:37 PM ---------- Previous post was at 05:32 PM ----------

    Quote Originally Posted by descalzo View Post
    It takes 24-48 hours for the system to fully integrate a new domain/subdomain. Until then, you will see the Default Web Site Page.

    Note: you can also access the site via aniradio.co.cc/test/ but I am not sure if that is the best way to run the installer.
    Ussually that only applies to domains that you get through domain registrar's, not sub-domains that you create internally on the server. I've had similar problems once before with sub-domain creation.
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    descalzo's Avatar
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    Re: Another Sub-domain problem

    Quote Originally Posted by thomas.a.conrad82 View Post
    Ussually that only applies to domains that you get through domain registrar's, not sub-domains that you create internally on the server. I've had similar problems once before with sub-domain creation.
    No, it applies to any change on x10hosting's servers.
    Nothing is always absolutely so.

  6. #6
    thomas.a.conrad82 is offline x10Hosting Member thomas.a.conrad82 is an unknown quantity at this point
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    Re: Another Sub-domain problem

    Even still, it shouldn't take this long NORMALLY for it to be set up and if the URL had no DNS record then I'd be getting a 404 error not the defaultwebpage.cgi, which tells me something isn't configured properly. This would be why I want one of the techs to look into it.
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  7. #7
    Anna's Avatar
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    Re: Another Sub-domain problem

    This should now be resolved.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  8. #8
    thomas.a.conrad82 is offline x10Hosting Member thomas.a.conrad82 is an unknown quantity at this point
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    Re: Another Sub-domain problem

    Thanks Anna and Corey
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