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Thread: Unable to modify domain

  1. #1
    services63's Avatar
    services63 is offline x10Hosting Member services63 is an unknown quantity at this point
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    Unable to modify domain

    I tried to change the current domain to a different one via the x10 control panel since yesterday, each time the process errors out and resubmitting doesn't solve the problem.

    Your help is very appreciated.

  2. #2
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    Re: Unable to modify domain

    Bumping as this problem has not been solved.

  3. #3
    descalzo's Avatar
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    Re: Unable to modify domain

    You do not change your main domain via cPanel. You do it via the Account Management System, https://x10hosting.com/control/login.php
    Nothing is always absolutely so.

  4. #4
    services63's Avatar
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    Re: Unable to modify domain

    Thats what I'm trying to do, the request errors out immediately.
    Last edited by services63; 01-10-2011 at 02:58 PM.

  5. #5
    Anna's Avatar
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    Re: Unable to modify domain

    If you tell us what error you are getting, and on what domain, we would be much more able to help you solve the problem
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  6. #6
    services63's Avatar
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    Re: Unable to modify domain

    action status: Error
    information: A change to your hosting account's primary domain.
    result: A system error occurred while processing this action.

    Error Code: C085843B

    I only have only one domain on the account: wiki.insidethemindofgio.co.cc

  7. #7
    Anna's Avatar
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    Re: Unable to modify domain

    what domain are you trying to change to?
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  8. #8
    services63's Avatar
    services63 is offline x10Hosting Member services63 is an unknown quantity at this point
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    Re: Unable to modify domain

    help.insidethemindofgio.co.cc

    Thank you for your patience and support!

  9. #9
    Anna's Avatar
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    Re: Unable to modify domain

    That would probably be it then, as it is a sub domain of the same domain (insidethemindofgio.co.cc) as you currently use.

    I'll see if I can override it from the backend
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
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  10. #10
    Anna's Avatar
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    Re: Unable to modify domain

    I have changed the main domain for you.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

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