Closed Thread
This thread has been escalated.
Results 1 to 2 of 2

Thread: Problem with email accounts and sumdomain

  1. #1
    LuciFerAngel's Avatar
    LuciFerAngel is offline x10Hosting Member LuciFerAngel is an unknown quantity at this point
    Join Date
    Nov 2008
    Location
    I live in my Home
    Posts
    55

    Problem with email accounts and sumdomain

    when i log to my cpanel , i see there is two email accounts

    mu3z@mu3z.com and mu3z@mu3z.cz.cc

    and both domains are nt associated with my account anymore and i cant delete the both emails , and i wish if you will delete them for me :)

    second problem whenever i log into my account >> Hosting Account Management >> its says

    Hosting Server stoli
    Main Domain luciferangel.x10hosting.com
    Sub Domains iam.mu3z.com
    Parked Domains None
    Addon Domains None


    all the info is right except that i do not have a subdomain iam.mu3z.com and i want to remove it and thanks alot

  2. #2
    leafypiggy's Avatar
    leafypiggy is offline Community Advocate leafypiggy is on a distinguished road
    Join Date
    Aug 2007
    Location
    Massachusetts
    Posts
    2,227

    Re: Problem with email accounts and sumdomain

    Dicussed in IRC

    User's account VIA JackMunch shows a subdomain, however cPanel reports that there isn't one. The user also receives an error message when trying to delete email accounts from the domain he no longer owns/uses on his account. (See above post)

    Suggested Action: Confirm that the subdomain is gone, update JM accordingly (Might be a sync problem). Delete the email accounts mentioned in the above post.

    Escalated
    Neil Hanlon | x10Hosting Support Representative
    Neil[at]x10hosting.com
    █ I'm always happy to help. Just ask a question in Free Hosting
    Terms of Service IRC

Closed Thread

Similar Threads

  1. Old email accounts
    By joshua1 in forum Free Hosting
    Replies: 4
    Last Post: 11-22-2010, 01:21 AM
  2. Old Email accounts
    By moodle4m in forum Free Hosting
    Replies: 1
    Last Post: 08-05-2010, 05:34 AM
  3. 2 accounts 1 email, remove 1 of the accounts
    By twiisted in forum Free Hosting
    Replies: 1
    Last Post: 10-18-2006, 03:56 AM
  4. email accounts
    By Neuromancer in forum Free Hosting
    Replies: 2
    Last Post: 07-07-2005, 12:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
x10hosting free hosting for the masses
dedicated servers