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Thread: please help me

  1. #1
    zomg132473 is offline x10Hosting Member zomg132473 is an unknown quantity at this point
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    please help me

    whenever i want to get on my site i get an error.
    please check it out : http://witchthewicked.pcroit.com/forum
    this happened today.

  2. #2
    descalzo's Avatar
    descalzo is online now Grim Squeaker descalzo has a brilliant futuredescalzo has a brilliant futuredescalzo has a brilliant future
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    Re: please help me

    Please check your URL before you post it next time.

    Did your site ever load properly?

    The error message indicates that the script is not using a valid MySQL username for x10hosting (they are of the form cPanelUsername_yadda ).
    Nothing is always absolutely so.

  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: please help me

    The error it's kicking back is simple, and the cause even more so. You've been using your cpanel name to login to mysql instead of going through the database wizard and creating a new user.

    This works fine until you update your cpanel password, because the user it's having problems accessing the database with is your cpanel name. Find the MyBB config file and upate the password within it; I'd also highly recommend going to the Databases section of cPanel and creating a new user just for MyBB with all permissions, which will prevent the forum from melting down every time you change your password


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    zomg132473 is offline x10Hosting Member zomg132473 is an unknown quantity at this point
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    Re: please help me

    Quote Originally Posted by Livewire View Post
    The error it's kicking back is simple, and the cause even more so. You've been using your cpanel name to login to mysql instead of going through the database wizard and creating a new user.

    This works fine until you update your cpanel password, because the user it's having problems accessing the database with is your cpanel name. Find the MyBB config file and upate the password within it; I'd also highly recommend going to the Databases section of cPanel and creating a new user just for MyBB with all permissions, which will prevent the forum from melting down every time you change your password
    I edited the config.php and updated the password and still it doesnt works.

  5. #5
    descalzo's Avatar
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    Re: please help me

    Quote Originally Posted by zomg132473 View Post
    I edited the config.php and updated the password and still it doesnt works.
    Edited it to say what as a username?

    The error message I see still says that the script is using a bad username.
    Nothing is always absolutely so.

  6. #6
    zomg132473 is offline x10Hosting Member zomg132473 is an unknown quantity at this point
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    Re: please help me

    fixed thanks homiez <3

  7. #7
    Livewire's Avatar
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    Re: please help me

    Closing ticket as issue is resolved; if you run into other troubles, open up a new one and we'll do what we can!


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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