Problems with boru

[godzila13]

Hello , I encountered the same problem as here - http://x10hosting.com/forums/free-hosting/147760-server-boru-down.html , I have already tried to reset the dns cache, but it did not help.

[Anna]

Hello,

Could you please do a tracert to the server? If you are on windows:

start->run, type in cmd, press ok. In the command line interface that appears type in: tracert boru.x10hosting.com

Also please include your IP as seen on http://www.whatsmyip.org/

[godzila13]

Hello,

IP Address is 178.140.41.152

tracert boru.x10hosting.com

Tracing route to boru.x10hosting.com [69.175.121.66]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * 1 ms 1 ms mtk-1-lag1-657.msk.ip.ncnet.ru [77.37.254.214]
3 2 ms 2 ms 2 ms bgw-1-po3-657.msk.ip.ncnet.ru [77.37.254.213]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

[Anna]

Could you please do two more tracert tests, and paste both results?

One for the IP: 69.175.121.66
and on for the IP: 69.175.121.68

The later does work my end, and is a secondary IP for the server.

[godzila13]

Completed:

tracert 69.175.121.66

Tracing route to boru.x10hosting.com [69.175.121.66]
over a maximum of 30 hops:

1 * * * Request timed out.
2 1 ms 1 ms 1 ms mtk-1-lag1-657.msk.ip.ncnet.ru [77.37.254.214]
3 2 ms 2 ms 2 ms bgw-1-po3-657.msk.ip.ncnet.ru [77.37.254.213]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

tracert 69.175.121.68

Tracing route to boru.x10hosting.com [69.175.121.68]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * 1 ms 1 ms mtk-1-lag1-657.msk.ip.ncnet.ru [77.37.254.214]
3 2 ms 2 ms 3 ms bgw-1-po3-657.msk.ip.ncnet.ru [77.37.254.213]
4 96 ms 25 ms 23 ms mow-m9-i2-link.telia.net [213.248.77.133]
5 25 ms 25 ms 25 ms s-bb2-link.telia.net [80.91.253.218]
6 28 ms 29 ms 28 ms s-b3-link.telia.net [80.91.247.107]
7 27 ms 40 ms 42 ms s-akix-i1-link.telia.net [80.91.247.195]
8 37 ms 35 ms 27 ms te8-3-10G.ar2.ARN3.gblx.net [64.208.110.41]
9 159 ms 158 ms 152 ms xe-2-0-5.ar2.ord1.us.nlayer.net [69.31.111.222]

10 166 ms 165 ms 154 ms ae4-52.cr1.ord1.us.nlayer.net [69.31.111.145]
11 163 ms 152 ms 177 ms ae1-20g.ar1.ord6.us.nlayer.net [69.31.110.250]
12 155 ms 153 ms 154 ms as32475.xe-2-0-4.ar1.ord6.us.nlayer.net [69.31.1
10.202]
13 154 ms 175 ms 172 ms boru.x10hosting.com [69.175.121.68]