Error Changing Main Domain Name

[scottyburton_78]

when i enter my domain name there is an error,

Error Code: C085843B

[calistoy]

Where did you enter your domain name, and is there more to that error? Please give more information so that we can help you.

[scottyburton_78]

ok...

i go to hosting>modify domain, i enter the domain i want to use: http://overpower-rt.co.uk.
i then get this full message,

Hosting Domain Modification submitted February 2 at 4:38 pm
uaMHbgbDJF4c
action status
Error information
A change to your hosting account's primary domain. result
A system error occurred while processing this action.

Error Code: C085843B

---------- Post added at 04:29 PM ---------- Previous post was at 04:16 PM ----------

any help?

[descalzo]

1. ns1.x10hosting.com shows the above domain is on Stoli (his server)
2. going to the URL gives the x10hosting Default Web Site Page
3. JM does not show it as attached to his account
4. JM shows information when queried about the domain

Escalating to a Support Ticket so an Admin can handle

This will close the thread but you can follow the Support Ticket by clicking on the yellow bar at the top of the thread or by logging onto the Account Management System