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Thread: Can't unsuspend account

  1. #1
    julian.tunru58 is offline x10Hosting Member julian.tunru58 is an unknown quantity at this point
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    Can't unsuspend account

    Hi there,

    my free hosting account has been suspended for high system resource usage, which I suspect was caused by a WordPress plugin. I can not unsuspend it, because it says a unsuspension request is already being processed. However, I did not request this, nor does it show up on the `View statusī-page. Can this be manually unsuspended?

    Kind regards!

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Can't unsuspend account

    Howdy;
    I have unsuspended your account.


  3. #3
    julian.tunru58 is offline x10Hosting Member julian.tunru58 is an unknown quantity at this point
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    Re: Can't unsuspend account

    The exact same thing happened again, today. No clue what causes it.

  4. #4
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: Can't unsuspend account

    Howdy;
    I have again unsuspended your account.
    You may want to review This Article about high resource usage if you have not done so already. It contains useful information about high resource usage including some suggestions about how to avoid high resource usage suspensions in the future.
    You are correct that WordPress plugins are a frequent cause of high resource usage suspensions so you may wish to review any WordPress plugins you are using and consider disabling some or all of those plugins.


  5. #5
    julian.tunru58 is offline x10Hosting Member julian.tunru58 is an unknown quantity at this point
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    Re: Can't unsuspend account

    Thanks again. I thought I'd solved it by disabling a plugin, as I haven't been suspended in a long while now. This kinda came out of nowhere. I'll look into it.

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