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Thread: suspension

  1. #1
    smole202273 is offline x10Hosting Member smole202273 is an unknown quantity at this point
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    suspension

    Mysql shoutbox addon for the forum in the vb folder (which is not vb).
    Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.

    What do I do

    I want to download folder forum and database
    Please

    This is a link site
    http://enemehouse.co.cc/vb/index.php

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: suspension

    Shoutbox \ Chat Scripts: Use of these scripts is strictly forbidden due to the amount of MySQL queries they take. Accounts found with chat scripts or shoutboxes will be suspended.
    These are currently allowed on Illuminated and Premium plans.


  3. #3
    smole202273 is offline x10Hosting Member smole202273 is an unknown quantity at this point
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    Re: suspension

    Well
    How do I download the database and website files

    ( backup )

  4. #4
    carl6969's Avatar
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    Re: suspension

    You are not allowed to access your files and databases while your account is suspended.


  5. #5
    smole202273 is offline x10Hosting Member smole202273 is an unknown quantity at this point
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    Re: suspension

    When will the lifting of suspension

    When will you open the site again

  6. #6
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: suspension

    If you upgrade to Illuminated or Premium Plan the suspension can be lifted.
    Otherwise your account will remain suspended and you will not be allowed access to your account and files.


  7. #7
    smole202273 is offline x10Hosting Member smole202273 is an unknown quantity at this point
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    Re: suspension

    Please
    I want the site files and database and then will change my hosting
    Please, if there was a way for the day only
    Please kindly reply from the administration

  8. #8
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: suspension

    As previously stated, the only way to get the account reinstated at this point is by upgrading.

    If you chose to upgrade, the account will be moved in its full to the new server, that part works the same for Illuminated as Premium.

    We cant start making exceptions for one user and not to the others suspended for the same reason, therefor the suspension will have to stand.
    Last edited by Anna; 02-04-2011 at 07:29 AM.
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