locked out

[pegngary84]

Why has my account been suspended?

[Gouri]

Why has my account been suspended?

Your account is not suspended at the moment.

[pegngary84]

That is the message I get when I load the site and the WP admin panel as well. I tried it on another computer with same result. No message under Hosting Account Panel.

---------- Post added at 10:48 AM ---------- Previous post was at 10:46 AM ----------

"Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management system on x10Hosting.com"

I am logging in from Spain. I was in Panama previously. Would not think this would cause an alert on your end.

---------- Post added at 12:05 PM ---------- Previous post was at 10:48 AM ----------

Nothing in Account Suspension History

---------- Post added at 03:40 PM ---------- Previous post was at 12:05 PM ----------

Still suspended. I tried to upload a video yesterday. Would that do it, I wonder? Also why is the site suspended and no reason given? Seems odd.

[Gouri]

That is the message I get when I load the site and the WP admin panel as well. I tried it on another computer with same result. No message under Hosting Account Panel.

---------- Post added at 10:48 AM ---------- Previous post was at 10:46 AM ----------

"Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management system on x10Hosting.com"

I am logging in from Spain. I was in Panama previously. Would not think this would cause an alert on your end.

---------- Post added at 12:05 PM ---------- Previous post was at 10:48 AM ----------

Nothing in Account Suspension History

---------- Post added at 03:40 PM ---------- Previous post was at 12:05 PM ----------

Still suspended. I tried to upload a video yesterday. Would that do it, I wonder? Also why is the site suspended and no reason given? Seems odd.

Flush dns, Clear browser cache and try again. I don't see any suspension on your account.

can you tell me your domain name or cpanel username you are trying.

[pegngary84]

http://panamapg.x10.mx/
: http://x10hosting.com/control


Flushed DNS. Also same problem on our other computer so it is not mine. Could be router? I share with the next door neighbor (he knows about it, I pay him) so I could ask him to reboot.

Also same result with both firefox and google chrome. I use Ubuntu 10.10 and the other computer Windows 7, same result.

Thanks for your help.

gary

[vishal]

http://panamapg.x10.mx/
: http://x10hosting.com/control


Flushed DNS. Also same problem on our other computer so it is not mine. Could be router? I share with the next door neighbor (he knows about it, I pay him) so I could ask him to reboot.

Also same result with both firefox and google chrome. I use Ubuntu 10.10 and the other computer Windows 7, same result.

Thanks for your help.

gary

The domain panamapg.x10.mx is linked to another forum account.I had un suspended it.

[pegngary84]

Now i get another error message:


Warning: require_once(/home/panamapg/public_html/wp-content/plugins/nextgen-gallery/lib/core.php) [function.require-once]: failed to open stream: No such file or directory in /home/panamapg/public_html/wp-content/plugins/nextgen-gallery/nggallery.php on line 280

Fatal error: require_once() [function.require]: Failed opening required '/home/panamapg/public_html/wp-content/plugins/nextgen-gallery/lib/core.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/panamapg/public_html/wp-content/plugins/nextgen-gallery/nggallery.php on line 280

[Gouri]

Now i get another error message:


Warning: require_once(/home/panamapg/public_html/wp-content/plugins/nextgen-gallery/lib/core.php) [function.require-once]: failed to open stream: No such file or directory in /home/panamapg/public_html/wp-content/plugins/nextgen-gallery/nggallery.php on line 280

Fatal error: require_once() [function.require]: Failed opening required '/home/panamapg/public_html/wp-content/plugins/nextgen-gallery/lib/core.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/panamapg/public_html/wp-content/plugins/nextgen-gallery/nggallery.php on line 280

It seems the nextgen-gallery plugin is not installed properly.

Check out.

[pegngary84]

I can not get in there via word press to reinstall it. I was updating nextgen and other programs. I can get it to via Filezilla and delete it. Should I do that? Or I could do it via Control Panel.

[Gouri]

I can not get in there via word press to reinstall it. I was updating nextgen and other programs. I can get it to via Filezilla and delete it. Should I do that? Or I could do it via Control Panel.

Take backup first and try to delete and re install