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Thread: support tickets

  1. #1
    justtryi91 is offline x10Hosting Member justtryi91 is an unknown quantity at this point
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    support tickets

    I created two supported tickets before and I mentioned the address of my website in them. now the problem is that whenever i enter its address into google, it shows me these ticket posts before my site. How can I delete those posts?

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: support tickets

    Gimme approx 5 minutes (probably less but this gives me a buffer in case I get distracted )


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: support tickets

    Normally we don't delete posts but I did remove the domain from them (in one case replacing it with hiddenomgwtfbbq); if that won't work let us know and we'll erase them fully, but it -should- unlist them from google as soon as they crawl us again


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    justtryi91 is offline x10Hosting Member justtryi91 is an unknown quantity at this point
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    Exclamation Re: support tickets

    No, its still not working. I mean google is still showing those posts. You can try it by yourself, google these parts of words together 'pak' & 'istan' & 'chap' + 'ter'. I wrote it like this to prevent google from showing this post as well.

  5. #5
    descalzo's Avatar
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    Re: support tickets

    He did what could be done. If you click on the Google link, you will see the information has been removed.

    Google has the information from the old page version. Click on the "Cached" link for the result. Not sure if you can ask Google to delete the information or to re-spider the page.

    One possibility would be for you to bump (ie reply) the offending posts hoping that they will be respidered sooner.
    Nothing is always absolutely so.

  6. #6
    Livewire's Avatar
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    Re: support tickets

    I know a good way to actually do a "legal" reply to them

    I'll lock them down with the reply "Closed by Request" and that'll be s legit and not-spammy reply; it might not force an immediate respider but it -should- show the page has been modified so it -will- respider it.
    Last edited by Livewire; 02-12-2011 at 09:06 PM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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