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Thread: Account Suspension for 'Phishing'

  1. #1
    hassan.chughtai9458 is offline x10Hosting Member hassan.chughtai9458 is an unknown quantity at this point
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    Account Suspension for 'Phishing'

    First of all, I would like to thank you for creating a great hosting service. In the past, I have switched from provider to provider but I have never found such a great hosting service like x10hosting.

    Okay, so my account just got suspended for supposed 'phishing'. I am practising my PHP skills at the moment, and I am currently learning how to get input from data forms. I did not know how to set up a form exactly so I just copied one from the website of a game I play a lot: RuneScape. I made minor modifications to the form so that it worked with my code and so I could test it properly. However, I got suspended almost straight away after uploading the form to my website.

    I'd like you to know that I meant no harm and did *not* give the link out to any of my friends or contacts - nor was I ever intending to do so. This was simply to practice and advance my PHP skills without having to get my hands dirty in the HTML coding of setting up a form from scratch (I just copied the source from a game I play often). Again, I did not mean any harm from this, and I am sad that my account has been suspended for phishing as a result.

    I hope you can re-activate my account, and I also hope you understand that I meant no harm at all :)
    Thank you for providing such a great hosting service.

  2. #2
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Account Suspension for 'Phishing'

    Unfortunately that's not possible as what you did is considered Copyright Infringement for theft of their entire front page, Trademark Infringement for use of their logos without permission, and that means it'll still be a permanent suspension.

    My only advise? Next time, test it -locally-, and not on a public server that anyone can access.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  3. #3
    hassan.chughtai9458 is offline x10Hosting Member hassan.chughtai9458 is an unknown quantity at this point
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    Re: Account Suspension for 'Phishing'

    Well, that's a shame I understand, however. Would it be possible to grant me temporary access so that I can download some of my previous scripts that I stored (nothing bad) and my blog? I don't think I have a backup of them on my computer, so I would be extremely grateful if you could do this for me. Thanks.

  4. #4
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: Account Suspension for 'Phishing'

    Permanent suspension means there is no access allowed to your account for any reason before it's terminated. According to the TOS, you are responsible for your own backups.

  5. #5
    hassan.chughtai9458 is offline x10Hosting Member hassan.chughtai9458 is an unknown quantity at this point
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    Re: Account Suspension for 'Phishing'

    OK. Could you please delete my x10hosting account.

  6. #6
    carl6969's Avatar
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    Re: Account Suspension for 'Phishing'

    Your account will be automatically deleted by the system after at least 14 days have past - could be longer

    Regards,
    Carl
    Last edited by carl6969; 02-18-2011 at 05:23 PM. Reason: Caffeine Deprivation


  7. #7
    hassan.chughtai9458 is offline x10Hosting Member hassan.chughtai9458 is an unknown quantity at this point
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    Re: Account Suspension for 'Phishing'

    It's been almost 3 weeks and my account still hasn't been removed. I don't mean to sound impatient, but I'd appreciate it if you could delete it now That way, the nameservers will be free for the domain associated with my account if I decide to sign up a new account.

    Thanks.

  8. #8
    Livewire's Avatar
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    Re: Account Suspension for 'Phishing'

    Quote Originally Posted by carl6969 View Post
    Your account will be automatically deleted by the system after at least 14 days have past - could be longer
    We don't expedite removal of a ZT account for any reason; if the script that terminates the accounts is running slow, that'd explain the longer than 14 day suspension, but you -were- advised it could be longer than 14 days.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  9. #9
    calistoy's Avatar
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    Re: Account Suspension for 'Phishing'

    We do not expedite the deletions of zero tolerance suspended accounts. It will automatically delete itself in due time.

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