x10-prime account - limited without receive no advice for recession.

[lorenzociuciat88]

I know you have introduced some restrictions to get a better quality service, but I have BUY the "x10-prime" service because I need "not-less-than-the-free-account-service", why pay otherwise? :)
I chose your hosting because I am a musician and I need to share private digital audio/video material between the other musicians involved in my projects, and they need to login and find the audio tracks.
Recently you have introduced a 64MB file limit with every way to upload (control panel, ftp, php...) so the only solution is to split che file in zip multiparts archives...

I have 2 request:
1) Could you please restore my limits as they were when I buy your service?
2) Could you please not limit your paid users?

Please note that your page with the limits at this address:
http://x10hosting.com/free-hosting-comparison
report: "File Size Limit None" for the Free version too.

I have read that this limit is "server global" (opposed to "user basis") so please consider to limit only free user... please

Thanks for your attenction.

Lorenzo

[Anna]

That filesize limit was introduced to all accounts on the free hosting servers, which include prime.

It is an upload limit set for ftp and uploads through file manager, where the file manager actually allows a bit more then ftp.

Technically, you can store large files on your account, its just getting them there that has been limited, at least for the time being. It was added as a measurement to prevent abuse, we had a large number of users figuring storing a few Gb of movies on our servers was a good idea. It is possible that it will be reconsidered at a later point.

Premium Hosting does not have such a limit.

[lorenzociuciat88]

Thanks Anna for your quick reply.
I have just tested that PHP is not limited in download, so I will looking for a solution to let my user download a file saved in splitted parts...
... now I am serving the download file streaming them via the following PHP commands:

       header('Content-Description: File Transfer');
       header('Content-Type: application/octet-stream');
       header('Content-Disposition: attachment; filename="' . basename($file) . '"');
       header('Content-Transfer-Encoding: binary');
       header('Expires: 0');
       header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
       header('Pragma: public');
       header('Content-Length: ' . filesize($file));
       ob_clean();
       flush();
       readfile("$file"); 

but I will find a way to concatenate multiple files in a single stream


Of course... please take my user in mind if you will let some user to have unlimited file size again, thanks.

Lorenzo


(I think you won't decide to elevate my account from "prime" to "premium" at no cost... but, as you say, it will be a good solution for me)