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Thread: Hosting Account suspended

  1. #1
    pvirzi is offline x10Hosting Member pvirzi is an unknown quantity at this point
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    Question Hosting Account suspended

    Hi there

    I have been away for some time from x10, i knew my hosting account was going to be suspended, but usually i could reactivate it from the hosting control panel.
    But this time, when I try from the control panel, i get

    Support is currently closed for the server your hosting account is on ().

    How can I get my free hosting back?

    Is this the right place for this request?

    Thanks!!

    P.

  2. #2
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: Hosting Account suspended

    You do not have a hosting account attached to your forum account. What was your cPanel username?

  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Hosting Account suspended

    If your account was inactive (no forum logins) for 30 days and then was suspended for longer than 14, the account would have been terminated and there's no way to recover the data.

    If you know what your cpanel name was, we can see if that was the case though.


    Edit: If your cpanel username was the same as your forum name, that account was terminated off the servers almost a year ago (05-16-2010 for being suspended for 20 days); if it's a different cpanel name let us know though and we can see what's up.
    Last edited by Livewire; 02-22-2011 at 05:03 AM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    pvirzi is offline x10Hosting Member pvirzi is an unknown quantity at this point
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    Re: Hosting Account suspended

    Thanks for your replies!

    My cpanel name was the same as my forum name, so no luck, hosting is terminated...

    Is there a way I can get another free hosting without changing email? maybe deleting my account and registering again?

  5. #5
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: Hosting Account suspended

    You can sign up again with the same email. Just log into your account panel https://x10hosting.com/control/login.php with your forum username and password, and then follow the links there to create your new hosting account. That way, it'll be automatically attached to your current forum account.

  6. #6
    pvirzi is offline x10Hosting Member pvirzi is an unknown quantity at this point
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    Re: Hosting Account suspended

    Thanks!!!

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