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Thread: can I make a new account?

  1. #1
    joe.beahan285 is offline x10Hosting Member joe.beahan285 is an unknown quantity at this point
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    can I make a new account?

    My hosting thingy of this account was obliterated. Can I make a new account without fear of that one getting suspended too because of having a duplicate account or something?
    from Nixot.

  2. #2
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: can I make a new account?

    Users are only allowed to have one free hosting account.
    Your current hosting account is permanently suspended for terms of service violation has not been "obliterated" or terminated yet.
    You will have to wait until your currently hosting account has been fully terminated / deleted by the system which will be at least 14 days from the date of the suspension - could be longer.


  3. #3
    joe.beahan285 is offline x10Hosting Member joe.beahan285 is an unknown quantity at this point
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    Re: can I make a new account?

    My account was suspended on the 26th January. It has been much longer than 14 days and still it has not been terminated.

    Since I am unable to manually terminate my own account, the logical option would be to make another one. However, I don't want my second account to be terminated because they found this useless account also under my name.

    What do I do?

  4. #4
    carl6969's Avatar
    carl6969 is offline Community Support Team carl6969 has a brilliant futurecarl6969 has a brilliant futurecarl6969 has a brilliant future
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    Re: can I make a new account?

    You will have to wait.
    As I stated earlier, it takes a minimum of 14 days for an account to be terminated by the system and we do not expedite termination of accounts which are suspended under these circumstances, so you will simply have to wait.
    Also as I stated earlier, users are only allowed to have one free hosting account so I strongly suggest that you wait for your currently suspended account to be terminated before attempting to signup for a new account, regardless of how long that may take.


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