Hi I Have Problem Regarding hosting

[socialwoot62]

hi,
On the control panel i am not able to delete file from public_html. Can you please help in this issue and do the thing form your end. Sending you admin details:

User name: yashvi
domain name: socialwoot.com

Kindly help me to solve this issue as soon as possible.


With Regards,
yashvi

[socialwoot62]

Hi,
Very poor service, why no one is answering. Well i have heard about 10x customer service but i think its all fake.
Hey I am having problem please solve, this is second time i am raising ticket.
I m not able to delete few files form public _html in control panel while doing. please help me guys. this is very serious issue.

[Anna]

You should be able to remove them now, was a file permissions issue.