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Thread: FTP Logiin

  1. #1
    seanmallon1123436's Avatar
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    FTP Logiin

    I'm having a problem with using my FTP account when I login with my FTP information it says that it couldn't login. Any suggestions or guidance would be appreciated.

  2. #2
    Anna's Avatar
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    Re: FTP Logiin

    You should be logging into ftp with the same credentials as you use for your cPanel account.

    Could you please paste the full error given?
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    Exclamation Re: FTP Logiin

    After it attempts to login with the account information it said:

    Response: 530 Login incorrect.
    Error: Critical error
    Error: Could not connect to server

    I'm using Filezilla and I got to upload images by tomorrow. Any help would be grateful.

    Am I doing something wrong or is it the ftp server? It's me, I know it.
    Last edited by seanmallon1123436; 03-24-2011 at 05:46 PM.

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    Anna's Avatar
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    Re: FTP Logiin

    just to check, can you login to cPanel (https://stoli.x10hosting.com:2083) with the same details?
    Do note that the username for ftp/cPanel is NOT the same as you use here at the forums.
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  5. #5
    seanmallon1123436's Avatar
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    Exclamation Re: FTP Logiin

    Quote Originally Posted by Anna View Post
    just to check, can you login to cPanel (https://stoli.x10hosting.com:2083) with the same details?
    Do note that the username for ftp/cPanel is NOT the same as you use here at the forums.
    Yes, I can. That's what makes it so weird to me. I can log into cPanel with the same account details, but can't sign in to ftp with the same account.

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