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Thread: can someone help me

  1. #1
    aycan.naime27 is offline x10Hosting Member aycan.naime27 is an unknown quantity at this point
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    can someone help me

    hi

    descalzo has suggested to change the permissions to 644 and i changed public_html and its subfolders and files permissions into 644 so i get this error now

    You don't have permission to access / on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


    please help me

  2. #2
    Gouri's Avatar
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    Re: can someone help me

    Quote Originally Posted by aycan.naime27 View Post
    hi

    descalzo has suggested to change the permissions to 644 and i changed public_html and its subfolders and files permissions into 644 so i get this error now

    You don't have permission to access / on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


    please help me
    Please set 755 for folders and for files 644
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  3. #3
    aycan.naime27 is offline x10Hosting Member aycan.naime27 is an unknown quantity at this point
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    Re: can someone help me

    and what about this answer below he said something about htaccess how will i do that

    cPane-->File Manager OR FTP

    Check file permissions. Make sure they are 0644 (0666 or 0777 will cause that error).

    If that doesn't work, check any .htaccess file and make sure you have

    RewriteBase /

    at the top.

  4. #4
    Gouri's Avatar
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    Re: can someone help me

    Quote Originally Posted by aycan.naime27 View Post
    and what about this answer below he said something about htaccess how will i do that

    cPane-->File Manager OR FTP

    Check file permissions. Make sure they are 0644 (0666 or 0777 will cause that error).

    If that doesn't work, check any .htaccess file and make sure you have

    RewriteBase /

    at the top.
    The .htaccess file is hidden file, So when Opening the filemanager check the tickmark "show the hidden and system files"

    Or

    In FTP you can enable to show the hidden files

    The .htaccess will be there in the public_html
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  5. #5
    aycan.naime27 is offline x10Hosting Member aycan.naime27 is an unknown quantity at this point
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    Re: can someone help me

    Quote Originally Posted by gsonline View Post
    The .htaccess file is hidden file, So when Opening the filemanager check the tickmark "show the hidden and system files"

    Or

    In FTP you can enable to show the hidden files

    The .htaccess will be there in the public_html
    no i can see some htaccess files but how will i edit them there is one in packages folder backup folder and in the root of public_html folder but how can i edit them what will i write where? by the way i made permission for files 644 and for folders 755 still i get the same error....

  6. #6
    Gouri's Avatar
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    Re: can someone help me

    Quote Originally Posted by aycan.naime27 View Post
    no i can see some htaccess files but how will i edit them there is one in packages folder backup folder and in the root of public_html folder but how can i edit them what will i write where? by the way i made permission for files 644 and for folders 755 still i get the same error....
    If you are using FTP then download the .htaccess file from public_html folder and open with notepad

    type

    RewriteBase /

    at the top of the file

    save it and upload back to server.

    If you are using Filemanager then you have a button to edit in the above toolbar.
    Last edited by Gouri; 03-26-2011 at 11:49 AM.
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  7. #7
    aycan.naime27 is offline x10Hosting Member aycan.naime27 is an unknown quantity at this point
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    Re: can someone help me

    Quote Originally Posted by aycan.naime27 View Post
    no i can see some htaccess files but how will i edit them there is one in packages folder backup folder and in the root of public_html folder but how can i edit them what will i write where? by the way i made permission for files 644 and for folders 755 still i get the same error....
    but in some other topic in x10hosting forum they say:

    Check any .htaccess file in public_html or subdirectory. If it uses mod_rewrite make sure you have the line

    RewriteBase /

    before any rewrite code."

    but i don t have any rewrite code in my htaccess files so will i have to write RewriteBase / even if i don t have rewrite code?

    And i started to get this problem after i installed modhidepost mod into my smf forum when installing that mod it asked me to test connection and required me to enter some values to test connection and the server was localhost but i changed it into my ftp username which is ftp.asduskun.x10.mx and the port value was blank and i made it 21 and then it said connection was successful and i installed the mod and then i started getting this error, i think i mustn t have changed localhost value ,right? and then i deleted my database and created a new one and i imported my working backup database and i deleted all my forum files and i uploaded my working folders again back on the server but nothing changed that means i restored everything to back working ones...so why am i getting the same error and as you suggested i changed the permissions....pleaSE HELP ME
    Last edited by aycan.naime27; 03-26-2011 at 12:12 PM.

  8. #8
    Gouri's Avatar
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    Re: can someone help me

    Quote Originally Posted by aycan.naime27 View Post
    but in some other topic in x10hosting forum they say:

    Check any .htaccess file in public_html or subdirectory. If it uses mod_rewrite make sure you have the line

    RewriteBase /

    before any rewrite code."

    but i don t have any rewrite code in my htaccess files so will i have to write RewriteBase / even if i don t have rewrite code?

    And i started to get this problem after i installed modhidepost mod into my smf forum when installing that mod it asked me to test connection and required me to enter some values to test connection and the server was localhost but i changed it into my ftp username which is ftp.asduskun.x10.mx and the port value was blank and i made it 21 and then it said connection was successful and i installed the mod and then i started getting this error, i think i mustn t have changed localhost value ,right? and then i deleted my database and created a new one and i imported my working backup database and i deleted all my forum files and i uploaded my working folders again back on the server but nothing changed that means i restored everything to back working ones...so why am i getting the same error and as you suggested i changed the permissions....pleaSE HELP ME
    The 500 internal server Error can be result of

    Wrong file permissions
    Wrong tags in .htaccess

    So I told you to do

    add the RewriteBase / to the .htaccess and check

    If you still getting the error
    post the .htaccess here so we can check.
    Last edited by Gouri; 03-26-2011 at 12:18 PM.
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  9. #9
    aycan.naime27 is offline x10Hosting Member aycan.naime27 is an unknown quantity at this point
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    Re: can someone help me

    ok here are my .htaccess files from 4 different directories
    Attached Files

  10. #10
    descalzo's Avatar
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    Re: can someone help me

    Rename all the .htaccess files .htaccessOLD ( actually, you can delete them all)


    The problem are these kinds of directives.

    <Files *>
    Order Deny,Allow
    Deny from all
    Allow from localhost
    </Files>
    Last edited by descalzo; 03-26-2011 at 01:10 PM.
    Nothing is always absolutely so.

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