cant login to ftp

[matthewg322]

My ftp is not working and I can't pull up the site on the internet, I can however login to cpanal and upload that way but still not working, im using namesevers NS1.X10HOSTING.COM
NS2.X10HOSTING.COM and i still dont have an ip adress

[matthewg322]

is this normal ? Is it nessasery to upload all files using the cpanal file manger

[stpvoice]

Hello,

There may be some ongoing issues with your server after major upgrades. Keep an eye on this thread for updates: Chopin Server Migration Information Thread

Once given the all clear, try again. If it still doesn't work then, please post back.