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Thread: Incorrect subdomain added, wish to remove it.

  1. #1
    ranuka is offline x10Hosting Member ranuka is an unknown quantity at this point
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    Incorrect subdomain added, wish to remove it.

    I previously had ranuka.pcriot.com and fs.ranuka.pcriot.com.
    I recently bought sawrc.com and wish to add it to this hosting. Because I didn't delete 'fs.ranuka.pcriot.com', it's still added in my account as a subdomain.

    I wish to remove this subdomain and make sawrc.com work with this host.
    Thanx. (I currently get the "If you feel you have reached this page in error, please contact the web site owner:" error)

  2. #2
    MaestroFX1's Avatar
    MaestroFX1 is offline Community Advocate MaestroFX1 has a spectacular aura about
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    Re: Incorrect subdomain added, wish to remove it.

    Use the following link to change your main domain

    https://x10hosting.com/control/

    Then,
    Hosting >> modify domain >> Hosting Account Main Domain Modification

    Uncheck "Use an x10Hosting subdomain as my account's main domain"

    Enter your domain (sawrc.com) in the box

    http:// sawrc.com

    Click update main domain.

  3. #3
    ranuka is offline x10Hosting Member ranuka is an unknown quantity at this point
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    Question Re: Incorrect subdomain added, wish to remove it.

    I actually did all that. The problem is,


    I still got the subdomain listed. Even after I deleted it in cpanel. (which I did after I changed the domain)

    And the error I get at the site.
    http://gyazo.com/3e84f6eec8ee5f55ead8b2eea79ebbe2.png

  4. #4
    descalzo's Avatar
    descalzo is offline Grim Squeaker descalzo has a brilliant futuredescalzo has a brilliant futuredescalzo has a brilliant future
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    Re: Incorrect subdomain added, wish to remove it.

    Please clear your browser cache and history before trying to view your .com address again.

    I see a WordPress site titled Tech Log with a white and blue theme.
    Nothing is always absolutely so.

  5. #5
    ranuka is offline x10Hosting Member ranuka is an unknown quantity at this point
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    Smile Re: Incorrect subdomain added, wish to remove it.

    Thanx descalzo.
    I thought the cache only contained temorary images/pages. I never thought a page would be redirected to a incorrect location because of it.

    But, I still got the subdomain issue.

  6. #6
    descalzo's Avatar
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    Re: Incorrect subdomain added, wish to remove it.

    One problem is that the blue default page is the result of a 301 'permanently moved' redirect which the browser remembers.

    As to the subdomain issue, I will escalate it to an Staff to fix, but it will be rather low priority, since it does not seem to be causing problems at the moment.
    Nothing is always absolutely so.

  7. #7
    ranuka is offline x10Hosting Member ranuka is an unknown quantity at this point
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    Talking Re: Incorrect subdomain added, wish to remove it.

    Again, thanx.

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