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Thread: Regarding Prime-Account

  1. #1
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Regarding Prime-Account

    hello,

    i am running a game site, which feeds games from mochimedia.com, all are flash games,
    check it out: www.onlinegamezone.co.cc

    my account got banned saying i am using high resources.
    If i upgrade to prime-membership, will i get banned ever then?
    Seeing my usage please tell me whats suitable?

    Hope for a quick reply.
    Thanks

    ---------- Post added at 11:32 AM ---------- Previous post was at 09:58 AM ----------

    Please help anybody

  2. #2
    Anna's Avatar
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    Re: Regarding Prime-Account

    I've unsuspended your account and taken a look at the site and the logs.

    With your current usage, there's still a chance you will get suspended on Prime.
    Highest note for CPU usage was a bit over one full CPU, limit is set at maximum 25% for a limited period of time (60seconds), by using more then 25% of one CPU for at least 60 seconds you trigger the suspension.
    There was also a couple notes about memory usage going over its limit, max there is 4% under a 60 second period, your highest note was at 5.4%.
    While prime allows for using more resources before being suspended, it still doesn't allow you to use that amount of CPU.

    Premium would be more suitable for coping with that. There's limits there as well of course, but with faster servers you are less likely to go over their respective limits for two reasons: the CPU limit it self is higher (50%) and the time frame during which you can use a high amount without being suspended is longer.

    Illuminated would also be a good option, not 100% sure if it would follow the free hosting limits or the paid, or something in between, but there's no automated suspensions on either Premium or Illuminated at this time (that I am aware of).

    Illuminated can only be bought at a 5 year deal though ($60) while Premium offers various payment plans, the longer you sign and pay for upfront, the better discount you get.

    Although I'd still suggest that you start with taking a look at any plugins you are using with your wordpress, some are notorious for causing a HRU on free hosting, WP-supercache is one of them, although it may depend a lot on how you configure the plugin.
    Last edited by Anna; 04-08-2011 at 07:01 AM.
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  3. #3
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Re: Regarding Prime-Account

    Thanks for quick reply,

    i am shocked for such logs by my site. :o
    may be i might try some modifications,
    i would raise a question, does loading of flash games cause this? or loading of my site?


  4. #4
    Anna's Avatar
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    Re: Regarding Prime-Account

    The arcade plugin does indeed seem to be a part of what's causing the HRU suspension.

    The first log entry that I checked, which is what I based my first reply on, did only indicate the index.php file though, which isn't very conclusive.

    The log entries for the latest suspension however does point towards the arcade being the cause for the problem. The last suspension also holds significantly higher cpu usage in average, with notes that goes towards 1 full CPU and about 70-80% of a second one (7 concurrent processes open).
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  5. #5
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Re: Regarding Prime-Account

    Thanks again for your reply,

    I disable all my plugins, but still i am getting suspended..
    Should i try prime-membership?

  6. #6
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Unhappy Re: Regarding Prime-Account

    Please un-suspend my account...

    Please help me out, i have changed every thing to low config so there is no suspension.
    I have made the posting Manual, rather then feeding..
    But still account got suspended.

    What should i do? I m ready to take prime-membership if this is going to solve.
    Or i may found another hoster?

  7. #7
    Anna's Avatar
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    Re: Regarding Prime-Account

    Hello,

    Your account has been permanently suspended since we received an official DMCA take down notice, which means you were infringing on someones copyright. None of our hosting packages allows for this.
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  8. #8
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Re: Regarding Prime-Account

    Oh!, thanks for all your help,
    please do e-mail me that DMCA notice, so that it can help me stopping it. Thanks.
    E-Mail: sarang2502@hotmail.com

  9. #9
    Anna's Avatar
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    Re: Regarding Prime-Account

    It concerns your theme, and no matter the account is still Permanently Suspended.
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  10. #10
    sarang250248 is offline x10Hosting Member sarang250248 is an unknown quantity at this point
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    Re: Regarding Prime-Account

    ok, thanks for info. i paid for theme to a reseller. May be he cheated me.
    Can i make new account without using that theme? there wud be no issues this time.

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