Cant create hosting account

[david.whitford93]

Hi i am trying to create a hosting account and all i get is this message

Pending Hosting Account Signup submitted April 8 at 10:31 am
WaCZAUGXSbUe
action status
Error occurred during processing error code
C0D0B733 result
An error occurred as your hosting account signup was executed. The error is shown below:

The password supplied must be between 1 and 16 characters in length.

My password is only 13 characters has anybody got any idea what i am doing wrong thanks in advance.

[carl6969]

Howdy;
Try cancelling your current signup attempt and starting over.
That frequently resolves these types of issues.