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Thread: Suspension

  1. #1
    r_armenski46 is offline x10Hosting Member r_armenski46 is an unknown quantity at this point
    Join Date
    Jul 2010
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    1

    Suspension

    Hello, my account got suspended today.
    On my account on x10hosting.com, it says that a c99-6 virus has been found in my site.
    I am familiar with that kind of file, and it is a shell.
    However, I have NOT uploaded it. (Why would I, when i got full access to my free site).
    Someone got access to my ftp, or somehow got in, and uploaded the shell, probably trying to hack my site.
    I am asking you to unsuspend my account, and remove that file.
    Thanks in advance, Robert.

  2. #2
    garrettroyce's Avatar
    garrettroyce is offline Generally Helpful Member garrettroyce is a glorious beacon of lightgarrettroyce is a glorious beacon of light
    Join Date
    Apr 2008
    Location
    IL, USA
    Posts
    3,746

    Re: Suspension

    I will ask a staff member to find out how the file was uploaded. Keep in mind that if it was a security hole in your website, that is considered to be your fault. The staff member that assists you will take action depending on what they find.
    gjr.gr - coming soon: secrets of OCD coding from a self taught tinkerer

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