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Thread: Software Installer and site dosnt work

  1. #1
    tim.mosely28 is offline x10Hosting Member tim.mosely28 is an unknown quantity at this point
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    Software Installer and site dosnt work

    i got a domain name change and as soon after it got approved and changed the software installer or a the site dosnt work. i get the apache website sayin do empty the dns cache or the ip address changed etc.

    i dont know what to do please help!!!!

  2. #2
    descalzo's Avatar
    descalzo is offline Grim Squeaker descalzo has a brilliant futuredescalzo has a brilliant futuredescalzo has a brilliant future
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    Re: Software Installer and site dosnt work

    The baby blue defaultwebsitepage you see when you go to gameplanet.etc is a placekeeper while the system finished processing your change of domain. This can take upward of 24-48 hrs.

    Please be patient and clear your browser cache & history before checking you site again.
    Nothing is always absolutely so.

  3. #3
    tim.mosely28 is offline x10Hosting Member tim.mosely28 is an unknown quantity at this point
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    Re: Software Installer and site dosnt work

    ok what about the software installer? it said's " The INFO.XML file could not be found! Please report this to the server administrator."

  4. #4
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Software Installer and site dosnt work

    Is this in the Softacolous software installer?
    Thanks,
    Brandon Long

  5. #5
    tim.mosely28 is offline x10Hosting Member tim.mosely28 is an unknown quantity at this point
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    Re: Software Installer and site dosnt work

    Yes and the main site is still doing the same thing and when i added a sub domain to the cpanel it works with no blue screen but i get a error when adding a sub domain but when i hit cancel it is added to the bottom as working?


    Check out the issue at:

    http://gameplanet.x10.bz Main Site

    http://support.gameplanet.x10.bz Sub Domain
    Last edited by tim.mosely28; 04-09-2011 at 11:12 PM.

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