subdomain synchronization + permission

[c.kawa92]

Greetings.

I tried to set up a subdomain using cPanel and got the following message:

Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] =>

Array
[1] => (
[2] => [0] => /jackmunch/bin/node-domain-action.php
[3] => [1] => classicx
[4] => [2] => addsubdomain
[5] => [3] => emmalee.cs341.x10.mx
[6] => )
[7] =>

Error: Jackmunch response contained an error: Permission denied for user root@[hostname] for command HOSTING-DOMAINACTION )

How can I fix this and set up a subdomain ?

Thanks very much.

[stpvoice]

This looks backend. Escalating.