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Thread: Unsupend Account and log

  1. #1
    moneynetworkgroup39's Avatar
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    Unsupend Account and log

    Please unsupend my account and can I have the log file to check reason of suspend.

  2. #2
    Skizzerz's Avatar
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    Re: Unsupend Account and log

    You were suspended for High Resource Usage, which means that your site was utilizing more than its fair share of CPU or RAM for an extended period of time.

    You can read more about High Resource Usage suspensions and how to avoid them on this wiki page: http://x10hosting.com/wiki/HRU

    I have unsuspended your account this time, but note that in the future you may unsuspend yourself by logging into your account panel at http://x10hosting.com/control
    Last edited by Skizzerz; 04-13-2011 at 02:08 AM.

  3. #3
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    Re: Unsupend Account and log

    I do not know what to say I could see high resource reason given in my control but from past three days there were no visitor my site then how my site can use high cpu I did not set up any corn job yet. So practically my site was just a folder to the server from past three days then how can It use high cpu what is the reason?

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    Re: Unsupend Account and log

    I do not have access to the logs, but I have alerted the admins to this thread so they can share with you the cause of the suspension. As the admins are very busy right now with the chopin and boru migrations as well as premium support, don't expect an immediate reply.
    Last edited by Skizzerz; 04-13-2011 at 02:19 AM.

  5. #5
    MaestroFX1's Avatar
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    Re: Unsupend Account and log

    Are you using WordPress ?

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    Re: Unsupend Account and log

    Quote Originally Posted by MaestroFX1 View Post
    Are you using WordPress ?
    no I am using a cms, phpbb forum, mediawiki and roundcube

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    Re: Unsupend Account and log

    All of them are installed here on x10 ?

    Check for spiders/bots.
    May be they are causing this spike in usage.

  8. #8
    moneynetworkgroup39's Avatar
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    Re: Unsupend Account and log

    Quote Originally Posted by MaestroFX1 View Post
    All of them are installed here on x10 ?

    Check for spiders/bots.
    May be they are causing this spike in usage.

    ya all are hosted under x10 and under one domain. Only google and yahoo bot crawl my site right now do not know why bing not crawling. Thats not a matter. I have seted google's crawler rate lowest from my google webmaster account. As far as I know do not get log from cpanel but my phpbb admin shows crawler log and I got

    Majestic-12 Tue Apr 12, 2011 1:43 am (IST)
    google visited Sat Apr 09, 2011 12:14 pm (IST)
    yahoo Fri Apr 08, 2011 1:49 pm (IST)
    and my account using high resource on April 12 around 2:05 am(GMT) which mean 2+5.30 = about 7.30 PM (IST)

  9. #9
    MaestroFX1's Avatar
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    Re: Unsupend Account and log

    Okay!

    Simultaneous access(or in very short span of time) to all the installed CMS by anyone(be a bot or an user) would surely create a spike in usage.

    Read: http://x10hosting.com/wiki/HRU
    --------
    * 25% CPU utilization
    * 5% of memory
    * 240 seconds of CPU time per hour
    * 20 concurrent processes executing
    --------

    Disable any logging(also caching) plugin like the one you mentioned above.

    Check your Webmaster's Crawl stats for an abnormal worm(Spikes).

  10. #10
    moneynetworkgroup39's Avatar
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    Re: Unsupend Account and log

    there was no access on that particular time

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