I'm trying to unsuspend my account. I submitted hosting unsuspension request but system always gives error
I'm trying to unsuspend my account. I submitted hosting unsuspension request but system always gives error
Hello,
Our system which deals with suspensions is not working correctly at the moment, which explains your errors. I've tried to unsuspend you manually via our management system, but that gives an error too, whereas it would usually instantly unsuspend you.
All we can say at this stage is keep trying. We believe the errors are closely related to this: Boru Server Migration Information Thread so watching that thread may give you some clues as to when it will be working again.
Theoretically, a request should still be in the queue for you, so as soon as it comes back on it should automatically process it, but the system could be quite backed up, or the request could just return a failure.
You'll just have to wait on this one.
Thanks.![]()
It appears the system is working now, so I have unsuspended your account.