Account unsupsension

[sidhosti]

Please can i have my account (sidhosti) unsuspended, not sure why it was suspended as i was only updating a few pages on wordpress, but the immediate unsuspension did not work and is still pending

[stpvoice]

Hello,

I have unsuspended your account. Please note that if the problem with high resource usage persists, you may want to consider an upgrade to prime, illuminated or premium.

[sidhosti]

Thanks

I have thought about prime but whenever i click http://x10hosting.com/forums/payments.php it says "x10Hosting Community does not have any paid subscriptions available to which you can subscribe." I'm in the UK if that makes a difference.

[stpvoice]

I'm in the UK, too and I can see various options. I'll pass this on to an admin to take a look at.

[sidhosti]

Ok thanks

---------- Post added at 04:11 PM ---------- Previous post was at 04:08 PM ----------

And now its been suspended again. Does logging into Wordpress count as excess resource usage? Apparently yes.

[MaestroFX1]

Have you read this:
http://x10hosting.com/wiki/HRU

[sidhosti]

Hadnt seen that, i will try to disable some plugins when my account is unsuspended

[MaestroFX1]

I will suggest, do the trial testing on a virtual machine first.
Compare the CPU/Memory logs there.

IF you manage to bring it down substantially, then try them here.
This might certainly save ya from creating another "un-suspend ticket".

Have you considered using Joomla ?

[sidhosti]

Cannot be bothered with all the virtual machine stuff

Can i have my account unsuspended so i can get my database backed up?

I suspect Wordpres's Jetpack plugin is causing the HRU

[carl6969]

I have unsuspended your account.