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Thread: Cpanel Softaculous Error Code?

  1. #1
    tcmose0371 is offline x10Hosting Member tcmose0371 is an unknown quantity at this point
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    Cpanel Softaculous Error Code?

    When i click on a script like phbb or dolphin or even scf i get a error code:

    The INFO.XML file could not be found! Please report this to the server administrator.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Cpanel Softaculous Error Code?

    Hello,

    We believe this is related to ongoing maintenance on your server. Please watch this thread for updates: Boru Server Migration Information Thread
    Once the all-clear is given, if you still have the problem, please post back and we'll investigate further.


  3. #3
    tcmose0371 is offline x10Hosting Member tcmose0371 is an unknown quantity at this point
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    Re: Cpanel Softaculous Error Code?

    Ok Thanks So Much i was wondering why i had 0 sql databases lol " laugh out loud"

    Thanks
    tcmose0371

  4. #4
    stpvoice's Avatar
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    Re: Cpanel Softaculous Error Code?

    Your databases are there, it's just for some reason cPanel isn't seeing them. If you go into phpMyAdmin, everything should be there.


  5. #5
    tcmose0371 is offline x10Hosting Member tcmose0371 is an unknown quantity at this point
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    Re: Cpanel Softaculous Error Code?

    Ya i Checked it and the cpanel is seeing the databases and the subdomains and etc but i still get the error code in the softaculous.

    But i think the error is from the the bruo server update.

    ill keep up to date with the thread that was listed in the previous post and if it still doing the error ill repost this and go from there

  6. #6
    stpvoice's Avatar
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    Re: Cpanel Softaculous Error Code?

    Hello,

    I understand your frustration, but at this stage I don't know any more than you do. It is very likely related to the upgrades though.

    Thank you for your ongoing co-operation.


  7. #7
    tcmose0371 is offline x10Hosting Member tcmose0371 is an unknown quantity at this point
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    Re: Cpanel Softaculous Error Code?

    Just Wondering What does the updates suppost to do?

  8. #8
    MaestroFX1's Avatar
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    Re: Cpanel Softaculous Error Code?

    Performance increases!
    Servers become more secure!
    ...so on!

  9. #9
    tcmose0371 is offline x10Hosting Member tcmose0371 is an unknown quantity at this point
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    Re: Cpanel Softaculous Error Code?

    ok thanks

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