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Thread: Fatal Error: The INFO.XML file could not be found! Please report this to the server a

  1. #1
    chadm is offline x10Hosting Member chadm is an unknown quantity at this point
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    Fatal Error: The INFO.XML file could not be found! Please report this to the server a

    I cannot find the update software option on CPanel as stated [WHM -> Softaculous -> Software] in the blog:
    http://www.softaculous.com/board/index.php?tid=79&tpg=2&title=The_INFO.XML_file_cou ld_not_be_found!_Please_report_this_to_the_Server_ Admin.

    I have also created cron job for it (/usr/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php)
    Bit this does not work either.

    Please help.
    dinomirt96 and verlmirt17 like this.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: Fatal Error: The INFO.XML file could not be found! Please report this to the serv

    Hello,

    This issue relates to ongoing upgrades on your server. Please watch this thread for updates: Chopin Server Migration Information Thread
    If you still have the issue when they are completed, please post back.
    karimirt47 likes this.


  3. #3
    chadm is offline x10Hosting Member chadm is an unknown quantity at this point
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    Arrow Re: Fatal Error: The INFO.XML file could not be found! Please report this to the serv

    Quote Originally Posted by stpvoice View Post
    Hello,

    This issue relates to ongoing upgrades on your server. Please watch this thread for updates: Chopin Server Migration Information Thread
    If you still have the issue when they are completed, please post back.
    Hi,

    Thanks for your reply. Although the issue still exists after migration was finished on 16th Apr. The link that you sent has last post dated 15th Apr. But when you log into x10hosting account, you can see update that says that they have finished all their migration and servers should be back.

    Anything else that could possibly go wrong?

    Thanks,

    Chadm

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