My host create subdomain error

[goubaoabo54]

There was a problem creating the sub-domain.

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Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] =>

Array
[1] => (
[2] => [0] => /jackmunch/bin/node-domain-action.php
[3] => [1] => burst
[4] => [2] => addsubdomain
[5] => [3] => say.burst.x10.bz
[6] => )
[7] =>

Error: Jackmunch response contained an error: Permission denied for user root@[hostname] for command HOSTING-DOMAINACTION )

[MaestroFX1]

/**Escalated**/

You can view the ticket by either clicking at the yellow bar at the top or by logging into your account panel at http://x10hosting.com/control

[goubaoabo54]

And i can't visit my host: http://burst.x10.bz