FTP not working

[primzy12315]

Hello i am new here, and i cant seem to be able to connect to my ftp via filezilla. I downloaded the file folowed the instructions and its not working

[MaestroFX1]

Could you please post your domain/server name ?

[primzy12315]

this is my domain g3a.elementfx.com

[MaestroFX1]

Use ftp.boru.x10hosting.com:21 (temporarily)

Consider using cpanel >> filemanager > upload.
It has much higher file upload limit =64 MB

[primzy12315]

Okay, thanks for the quick reply. But after i uploaded the files i found out that my website isn't working.

[MaestroFX1]

That's because of network issues.

Administrators have been alerted on that.

Thank you for your cooperation.