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Thread: Linking my Prime Account to my Free Account.

  1. #1
    stardom's Avatar
    stardom is offline x10 Sophmore stardom is an unknown quantity at this point
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    Linking my Prime Account to my Free Account.

    I seen some users have prime member by their names and can access the prime members area. Well I use my forum with my free, but I have purchased a prime, so can I have the access and badge? I used same email for both.

  2. #2
    Anna's Avatar
    Anna is offline I am just me Anna is a name known to allAnna is a name known to all
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    Re: Linking my Prime Account to my Free Account.

    Hello,

    I did some digging, you did not buy a Prime Membership. You did buy Premium hosting which is a different product that does not give you access to the Prime forum.

    Prime Membership is always bought through the forums, under paid subscriptions.

    If you want your free account moved over to the premium hosting servers, please open a ticket requesting that at https://clients.x10hosting.com/clientarea.php, don't forget to include cPanel username of your free account so we know which account to move.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

  3. #3
    stardom's Avatar
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    Re: Linking my Prime Account to my Free Account.

    Oh ok, Thanks Anna. It makes much more sense now. No thanks to the free account moving to my premium.
    You can mark this as solved :D

  4. #4
    Anna's Avatar
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    Re: Linking my Prime Account to my Free Account.

    Closing thread to mark as resolved.
    Do you have trouble reaching your site?
    Check here first: News and Announcements


    Don't forget that x10hosting has an irc server as well. Come and join the fun
    server: irc.x10hosting.com, main channel: #x10hosting
    There's a lot helpful users there if need help building your site

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